Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Hardman

Muscatine,IA

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

21
21
years of professional experience

Work History

Food Service Director

Hy-Vee
08.2022 - Current
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Maintained sound financial footing by overseeing department profit, loss and budgeting.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Assistant Store Manager

Hy-Vee
01.2005 - 07.2022
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Created and maintained safe and secure work environments for employees.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Associate of Arts -

Muscatine Community College
Muscatine, IA
05.2009

Associate of Science -

Muscatine Community College
Muscatine, IA
05.2009

High School Diploma -

Muscatine High School
Muscatine, IA
05.2007

Skills

  • Staff Leadership
  • Inventory Management
  • Quality Assurance
  • Strategic Planning
  • Microsoft Office
  • SAP Software
  • Workday
  • Problem-solving
  • Goals and performance
  • Team motivation

Timeline

Food Service Director

Hy-Vee
08.2022 - Current

Assistant Store Manager

Hy-Vee
01.2005 - 07.2022

Associate of Arts -

Muscatine Community College

Associate of Science -

Muscatine Community College

High School Diploma -

Muscatine High School

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