Jacob Harpole
Pleasant View,UT
Summary
Accomplished Production Manager with a proven track record at Western Shotcrete Equipment, enhancing production optimization and quality assurance. Expert in supply chain distribution and fostering strong leadership abilities, I've driven continuous improvements and strategic planning to exceed production goals. My approach has significantly boosted efficiency and team development, ensuring alignment with employer-desired skills. Smoothly direct employees carrying out manufacturing operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision.
Overview
23
23
years of professional experience
Work History
Production Manager
Western Shotcrete Equipment
04.2008 - Current
- Standardized production procedures, job roles, and quality assurance guidelines.
- Reviewed work for quality and compliance with company standards and design specifications.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Sourced materials to keep up with production goals and meet customer demands.
- Managed internal operational standards and productivity targets.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Delivered direct feedback to senior management regarding project visibility and status.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Estimated labor requirements to support anticipated workload.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Scrutinized production output and identified areas for improvement.
- Enforced health and safety protocols to promote safe working environment.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Evaluated employee performance and provided feedback and training as needed.
- Coordinated with other departments to align production with customer requirements.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Resolved issues quickly to maintain productivity goals.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Food Service Supervisor
Watchtower Bible & Tract Society of New York
12.2001 - 04.2008
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Established and managed team schedules and shift assignments.
- Oversaw training of more than 15 team members.
- Oversaw training of more than 20 team members.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Collaborated with other departments to coordinate events and promotions.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
Education
High School Diploma -
Naylor High School
Naylor, MOSkills
- Supply chain distribution
- OSHA Compliance
- Quality Assurance
- Team Development
- Root Cause Analysis
- Quality Control
- Business Forecasting
- Production Optimization
- Staff Scheduling
- Production Planning
- Safety Management
- Project Management
- Training Coordination
- Strategic Planning
- Performance Evaluation
- Supply management expertise
- Workflow Optimization
- Staff Management
- Strong leadership abilities
- Materials Management
- Inventory Coordination
- Continuous improvements
- Assembly and production
- Production Oversight
- Operations Management
- Raw Materials Handling
- Quality Inspection
- Quality assurance standards
- Strong market sense
- Health and safety compliance
- Training skills
- Cross-Functional Teamwork
- Dedication to product quality
- Production Scheduling
- Cause and effect analysis
Timeline
Production Manager
Western Shotcrete Equipment
04.2008 - Current
Food Service Supervisor
Watchtower Bible & Tract Society of New York
12.2001 - 04.2008
High School Diploma -
Naylor High School