Jacob Harrell
Gilbert,AZ
Summary
Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Textron Aviation
Mesa, AZ
08.2023 - Current
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Replaced defective parts such as bearings, seals, gears, valves.
- Maintained accurate records of all maintenance activities performed.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Calibrated instruments used in testing processes to ensure accuracy of results.
- Operated hand and power tools to complete repairs.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Installed new systems, replacement parts and components to maintain proper operation.
- Scheduled preventive maintenance programs to keep equipment in good working condition.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
Service Technician
Safelite Auto Glass Repair
Chandler, AZ
08.2019 - 03.2022
- Maintained certifications and completed training on systems and components.
- Set up and operated mechanical and manual tools and equipment.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Prepared job assignment reports and forms for accountability and traceability.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Traveled to customer locations to complete work for pre-set appointments.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Trained new team members on service processes to increase productivity.
- Completed scheduled appointments on time to drive quality service.
- Installed new components or replaced defective parts to restore functionality.
Service Technician
Gerber Collision & Glass
Broken Arrow, OK
02.2018 - 08.2018
- Gerber collision & glass － Broken Arrow, ok
- Completed all repairs and maintenance work to company standards
- Planned work and determined appropriate tools and equipment
- Kept supervisor informed of job progress and material requirements
- Managed work with little supervision
- Maintained record accuracy by using work order reporting system
- Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly
- Processed work orders and prioritized jobs.
Mobile service technician
Protech Electronics
12.2017 - 02.2018
- To install auto glass at customer location and provide great customer service., tulsa, ok
- Serviced and repaired equipment according to manufacturer guidelines
- Demonstrated in-depth understanding of company policies and products
- Performed tasks such as electrical repairs, mechanical repairs and diagnoses vehicle issues
- Facilitated new team member training according to company policies
- Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components
- Provided information to customers regarding inspection findings and outlined repair or service options
- Reviewed work orders and communicated with prior shift to assess work needs for the day
- Mentored junior team members, providing guidance on proper techniques and safety
- Maintained record accuracy by using work order reporting system
- Processed work orders and prioritized jobs
- Planned work and determined appropriate tools and equipment.
Mobile Service Technician
Elite Electronics
Tulsa
09.2015 - 11.2017
- Maintained clean, organized and professional workspaces in line with company reputation for excellence.
- Serviced and repaired equipment according to manufacturer guidelines
- Demonstrated in-depth understanding of company policies and products
- Gained equipment knowledge and expertise through research and repair experience
- Streamlined preventive maintenance repair processes to ensure timely completion
- Tracked all changes and actions in computer-based documentation system
- Facilitated new team member training according to company policies
- Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components
- Provided information to customers regarding inspection findings and outlined repair or service options
- Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies
- Maintained record accuracy by using work order reporting system
- Processed work orders and prioritized jobs
- Completed all repairs and maintenance work to company standards
- Planned work and determined appropriate tools and equipment
- Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly
- Documented orders, daily activities, weekly schedules and team performance
- Managed work with little supervision
- Kept supervisor informed of job progress and material requirements
Equipment Installer
Amundsen Food Equipment
Oklahoma City, OK
03.2015 - 08.2015
- Installed kitchen equipment at commercial and new construction sites.
- Manually installed and replaced system components while on ladders or hands and knees in tight areas, attics, roofs and crawl spaces.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
- Installed new components or replaced defective parts to restore functionality.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
Service Technician
Joe Cooper Chev
Shawnee, OK
09.2013 - 03.2015
- Adhered to all company and OSHA defined protocols for workplace safety
- Demonstrated in-depth understanding of company policies and products
- Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components
- Provided information to customers regarding inspection findings and outlined repair or service options
- Serviced and repaired equipment according to manufacturer guidelines., duval equipment － shawnee, ok
- Serviced and repaired equipment according to manufacturer guidelines
- Diagnosed and repaired equipment
Automotive Service Technician
Joe Cooper Chev
Shawnee, OK
09.2012 - 08.2013
- Completed all repairs and maintenance work to company standards
- Managed work with little supervision
- Maintained record accuracy by using work order reporting system
- Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly
- Processed work orders and prioritized jobs.
Automotive Service Technician
United Motors I
Seminole, OK
03.2011 - 08.2012
- Processed work orders and prioritized jobs
- Completed all repairs and maintenance work to company standards.
Education
AMT - Aviation Maintenance Technology
Gordon Cooper Technology Center
Shawnee, OK07-2023
Associate's degree - Applied Sciences
OSU-VO-Tech
Okmulgee, OK06.2008
PROGRAM in Automotive Technology -
GM ASAP
Okmulgee, OK05.2008
High School Diploma -
Wewoka High School
Wewoka, OK05.2005
Skills
- Service Technician Experience
- Transmissions
- Brake Repair
- Mechanic Experience
- Automotive Repair
- BLUEPRINT
- Troubleshooting and analysis
- Mechanical abilities
- Testing and analysis
- Preventive maintenance
- Client relationship management
- Following safety practices
- Taking precise measurements
- Glass Installation
- Suspension
- Tire Service
- Automotive Diagnostics
- Alignment
- Vehicle Maintenance
- Dealership experience
- ADAS
- Auto glass
- Power tools
- Assembly
- Mechanical knowledge
- Hand tools
- Detailing
- Certifications and Licenses
- ASE MASTER SERVICE TECHNICIAN
- August 2007 to January 2023
- Additional Information
- SKILLS
- Customer service skills Group environments
- Inspecting systems
- Installing components
- Interpreting technical documentation
- Performing maintenance
- Troubleshooting issues
- Removing engines
- Lubricating gears
- Identifies, installs and removes common aircraft fasteners
- Fire extinguishing and oxygen systems
- Safety protocol knowledge
- Attentive to detail
- Active listening
- Organizational skills
- Multitasking
Certification
- master service technician, ASE - 2010
- Certified auto glass installer, Safelite AutoGlass - 2019
- Hybrid vehicle Training - 2011
- All-Electric vehicle Training - 2011
- FAA A&P License - 2023
Timeline
Maintenance Technician
Textron Aviation
08.2023 - Current
Service Technician
Safelite Auto Glass Repair
08.2019 - 03.2022
Service Technician
Gerber Collision & Glass
02.2018 - 08.2018
Mobile service technician
Protech Electronics
12.2017 - 02.2018
Mobile Service Technician
Elite Electronics
09.2015 - 11.2017
Equipment Installer
Amundsen Food Equipment
03.2015 - 08.2015
Service Technician
Joe Cooper Chev
09.2013 - 03.2015
Automotive Service Technician
Joe Cooper Chev
09.2012 - 08.2013
Automotive Service Technician
United Motors I
03.2011 - 08.2012
AMT - Aviation Maintenance Technology
Gordon Cooper Technology Center
Associate's degree - Applied Sciences
OSU-VO-Tech
PROGRAM in Automotive Technology -
GM ASAP
High School Diploma -
Wewoka High School