Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Jacob Harris

Sandy

Summary

Results-driven software engineer with a proven track record in developing innovative internal tools for self-service operations, enhancing efficiency and streamlining workflows. Expertise in creating solutions that seamlessly interact with platforms to fulfill complex operational requests related to DevOps. Strong analytical skills and a commitment to continuous improvement drive the delivery of high-quality software solutions that meet evolving business needs. Passionate about leveraging technology to optimize processes and support organizational goals.

Overview

4
4
years of professional experience

Work History

Software Engineer II

BILL
09.2024 - Current
  • Built automation to allow self-serve triggering of Gitlab pipelines through Slack.
  • Executed on-call rotations fulfilling ad-hoc operations requests and responding to incidents.
  • Extended Slack app for Jira tickets to enable routing of ad-hoc requests to all infrastructure teams.

Software Engineer

BILL
02.2023 - 09.2024
  • Extended app for incident management streamlining incident management for the entire engineering org.
  • Key contributor to cli secrets manager automation allowing self service upload of secrets to Secrets Manager.
  • Developed automation for self service Kubernetes cron job runs.

DevOps Engineer Intern

DIVVY
05.2022 - 08.2022
  • Helped rewrite and improve org Slackbot for tracking and resolving Jira tickets.
  • Categorized and analyzed GitLab CI/CD build errors.
  • Gained knowledge in ops tooling and best DevOps practices.

Part Time Software Developer

RED PEPPER SOFTWARE
08.2021 - 05.2022
  • Created PTO application using .NET Core and Entity Framework to automate PTO requests.
  • Developed Slack integration using .NET Core to automate requesting resources through Slack.
  • Contributed to middleware in .NET Core and Preact to render Qualtrics surveys within Ada chatbots.

Education

Bachelor of Computer Science -

Brigham Young University
08.2022

Skills

  • Languages: Go (proficient), Elixir (familiar), SQL (proficient), JavaScript (proficient), Rust (familiar)
  • Frameworks: React (familiar), Backstage (familiar)
  • Tools: Gitlab CI/CD (proficient), Kubernetes (familiar), Helm (familiar), Terraform (familiar), Flink (familiar), Kafka (familiar)
  • Cloud: AWS (familiar)

Timeline

Software Engineer II

BILL
09.2024 - Current

Software Engineer

BILL
02.2023 - 09.2024

DevOps Engineer Intern

DIVVY
05.2022 - 08.2022

Part Time Software Developer

RED PEPPER SOFTWARE
08.2021 - 05.2022

Bachelor of Computer Science -

Brigham Young University
Jacob Harris