Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Harris

Corbett,OR

Summary

Strategic nursing leader with 5 years of progressive experience in clinical quality, operational transformation, and staff development. As Quality Program Manager RN for four Providence Medical Group clinics, I lead cross-functional initiatives that elevate patient safety, streamline workflows, and empower clinical teams. Known for translating data into action, reinforcing role clarity, and co-creating sustainable systems with executive stakeholders.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Quality Program Manager Nurse

Providence Medical Group Inc
04.2025 - Current
  • Lead quality improvement across four outpatient clinics, driving standardized care and safety protocols.
  • Designed RN/MA competency frameworks with 100% compliance.
  • Conducted quarterly audits, improving throughput by 18%.
  • Delivered targeted training aligned with policy updates.
  • Implemented boundary strategies to reduce role confusion.
  • Advised clinic leadership on performance metrics and staff development.

Nurse Care Manager

Providence Portland Medical Center
01.2023 - 04.2025
  • Nominated for 2023 Nursing Excellence Award.
  • Co-developed Care Coordinator role, reducing O/E ratios from 1.70 to 1.28.
  • Used Cortex AI to forecast discharges and inform bed placement.
  • Served as relief Charge Nurse and preceptor.
  • Contributed to hiring and strategic planning.
  • Coordinated and analyzed sustainable person-centered care plans involving internal and external providers.
  • Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.

Med/Surgical Nurse

Providence Portland Medical Center
10.2020 - 01.2023
  • Administered medications and treatments as prescribed by physicians.
  • Educated patients and families about medications and treatment instructions to facilitate continuum of care.
  • Monitored cardiac and other critical vital signs to detect changes and enable intervention of life-threatening or emergency situations.
  • Observed, recorded and communicated patient conditions utilizing computerized documentation systems.
  • Identified patient needs based on objective data and followed through with appropriate documentation.
  • Collaborated with healthcare team to develop, implement and evaluate interdisciplinary plan of care.
  • Charted nurse's notes to reflect care provided to resident and resident's responses to care and intervention.
  • Administered prescribed medications, changed dressings, cleaned wounds and monitored vital signs to provide high standards of patient care.

Education

Master of Science - Nursing Leadership And Management

Western Governors University
Salt Lake City, UT
05-2024

Bachelor of Science - Nursing

Concordia University
08-2020

Skills

  • Clinical quality management
  • Strategic Planning & Change Leadership
  • Competency Validation & Staff Coaching
  • Workflow Optimization & Policy Development
  • Operational Audits & Role Alignment
  • Data-Driven Performance Improvement
  • Cross-Functional Collaboration
  • Leadership Development & Empowerment

Certification

  • Progressive Care Certified Nurse (PCCN)
  • Certified Care Manager (CCM)
  • Basic Life Support (BLS)

Timeline

Quality Program Manager Nurse

Providence Medical Group Inc
04.2025 - Current

Nurse Care Manager

Providence Portland Medical Center
01.2023 - 04.2025

Med/Surgical Nurse

Providence Portland Medical Center
10.2020 - 01.2023

Master of Science - Nursing Leadership And Management

Western Governors University

Bachelor of Science - Nursing

Concordia University