Jacob Harrison
Winder,GA
Summary
Dynamic and results-oriented professional with extensive experience in installation and customer service roles, notably as a Pallet Rack Installer at Accu-rak. Demonstrated expertise in power tool operation and problem-solving, enhancing customer satisfaction through efficient, accurate work. Excelled in teamwork and communication, ensuring project success and safety compliance.
Developed a solid foundation of practical skills and technical know-how in fast-paced environments. Demonstrated ability to manage detailed projects and ensure quality outcomes. Seeking to transition into new field by leveraging strong problem-solving skills and results-driven mindset.
Overview
2
2
years of professional experience
Work History
Pallet Rack Installer
Accu-rak
04.2024 - 08.2024
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new business construction sites and warehouses.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
Plumbing Assistant
Peach State Plumb Pros
05.2023 - 08.2023
- Contributed to company reputation by providing exceptional customer service while addressing client concerns or questions about completed work or ongoing projects.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Supported lead plumber with diagnosing and solving complex issues, contributing to increased customer satisfaction.
- Carried materials and tools from truck to properly set up job site.
- Safely handled tools and equipment in large-scale projects.
Sales Associate
HomeGoods
08.2022 - 06.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed efficient cash register operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
No Degree - Business Administration
Winthrop University
Rock Hill, SCHigh School Diploma -
Apalachee High School
Winder, GA05-2024
Skills
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Worksite safety and maintenance
- Safety procedures
- Communication
- Problem-Solving
Timeline
Pallet Rack Installer
Accu-rak
04.2024 - 08.2024
Plumbing Assistant
Peach State Plumb Pros
05.2023 - 08.2023
Sales Associate
HomeGoods
08.2022 - 06.2023
No Degree - Business Administration
Winthrop University
High School Diploma -
Apalachee High School