Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Harrison

Winder,GA

Summary

Dynamic and results-oriented professional with extensive experience in installation and customer service roles, notably as a Pallet Rack Installer at Accu-rak. Demonstrated expertise in power tool operation and problem-solving, enhancing customer satisfaction through efficient, accurate work. Excelled in teamwork and communication, ensuring project success and safety compliance.

Developed a solid foundation of practical skills and technical know-how in fast-paced environments. Demonstrated ability to manage detailed projects and ensure quality outcomes. Seeking to transition into new field by leveraging strong problem-solving skills and results-driven mindset.

Overview

2
2
years of professional experience

Work History

Pallet Rack Installer

Accu-rak
04.2024 - 08.2024
  • Laid out materials and system components to prepare for installation.
  • Installed complete systems at new business construction sites and warehouses.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.

Plumbing Assistant

Peach State Plumb Pros
05.2023 - 08.2023
  • Contributed to company reputation by providing exceptional customer service while addressing client concerns or questions about completed work or ongoing projects.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
  • Supported lead plumber with diagnosing and solving complex issues, contributing to increased customer satisfaction.
  • Carried materials and tools from truck to properly set up job site.
  • Safely handled tools and equipment in large-scale projects.

Sales Associate

HomeGoods
08.2022 - 06.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed efficient cash register operations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

No Degree - Business Administration

Winthrop University
Rock Hill, SC

High School Diploma -

Apalachee High School
Winder, GA
05-2024

Skills

  • Attention to detail
  • Time management
  • Positive attitude
  • Power tool operation

  • Worksite safety and maintenance
  • Safety procedures
  • Communication
  • Problem-Solving

Timeline

Pallet Rack Installer

Accu-rak
04.2024 - 08.2024

Plumbing Assistant

Peach State Plumb Pros
05.2023 - 08.2023

Sales Associate

HomeGoods
08.2022 - 06.2023

No Degree - Business Administration

Winthrop University

High School Diploma -

Apalachee High School
Jacob Harrison