Jacob Haven
Katy
Summary
Energetic trainer with hands-on experience at Whataburger, where I helped build strong teams and deliver great customer service. I’m skilled in using Excel to streamline operations and improve how things run day-to-day. I have experience working with both customers and constituents to meet their needs and resolve conflicts. I’m all about creating a positive work environment and tackling challenges head-on.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Trainer
Whataburger
San Antonio
10.2024 - 04.2025
- Processed payments accurately using the POS system.
- Provided excellent service and attention to customers and resolved customer concerns.
- Worked effectively in team environments to make the workplace more productive.
- Conducted comprehensive training for new employees across kitchen and customer service roles.
Intern
Fort Bend County Commissioner's Office Precinct 4
Richmond
06.2024 - 07.2024
- Resolved constituent queries by escalating issues to appropriate departments.
- Enhanced efficiency of constituent response systems through Excel.
- Oversaw logistical needs for commissioner events, securing venues and arranging essential equipment.
Trainer
Whataburger
Katy
08.2022 - 05.2024
- Processed payments accurately using the POS system.
- Provided excellent service and attention to customers and resolved customer concerns.
- Worked effectively in team environments to make the workplace more productive.
- Conducted comprehensive training for new employees across kitchen and customer service roles.
Education
Bachelor of Arts - Political Science
The University of Texas At San Antonio
San Antonio, TXSkills
- Policy research
- Data analysis
- Microsoft Excel
- Constituent relations
- Event planning
- Team building
Certification
- Possess Food Handler's Certification
Timeline
Trainer
Whataburger
10.2024 - 04.2025
Intern
Fort Bend County Commissioner's Office Precinct 4
06.2024 - 07.2024
Trainer
Whataburger
08.2022 - 05.2024
Bachelor of Arts - Political Science
The University of Texas At San Antonio
Similar Profiles
Damien VestDamien Vest
Team Member at WhataburgerTeam Member at Whataburger
TEYAH SIMESTEYAH SIMES
COOK at WhataburgerCOOK at Whataburger
Jessica GutierrezJessica Gutierrez
Cashier at WhataburgerCashier at Whataburger
Jaden McCainJaden McCain
Team Member at WhataburgerTeam Member at Whataburger
Bryan RamosBryan Ramos
Machine Operator at SuperBagMachine Operator at SuperBag