Jacob Hayes
Biloxi,MS
Summary
Proven leader and effective team collaborator, I leveraged strong multitasking and safe food handling skills at Premiere Cinemas to enhance team productivity and customer satisfaction. Expert in kitchen support and customer service, I significantly contributed to maintaining high-quality standards across various roles, including at Chuck E Cheese.
Overview
2
2
years of professional experience
Work History
Food Runner
Chilis's Bar and Grill
03.2024 - 08.2024
- Offered product samples, answered questions and helped customers find items.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Greeted customers and provided outstanding customer service.
- Assisted customers with carry-out service.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted with bussing tables and cleaning up spills.
Kitchen Staff Member
Chuck E Cheese
10.2023 - 03.2024
- Learned other teammates' work tasks to train as backup.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
Crew Leader
Premiere Cinemas
11.2022 - 07.2023
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Monitored team members to verify work quality and address concerns.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Trained employees in time management and proper ways to complete job duties.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Education
High School Diploma -
D’iberville High School
D'Iberville, MS05.2024
Skills
- Foodservice
- Menu Memorization
- Kitchen Support
- Dining room setup
- Beverage Preparation
- Supply Restocking
- Table Bussing
- Safe Food Handling
- Table resetting
- Dining room assistance
- ServSafe Certification
- Teamwork and Collaboration
- Strong Work Ethic
- Cash Handling
- Effective Multitasking
- Closing duties
- Training and mentoring
- Customer Service
- Valid Driver's License
- Cleaning and sanitizing
- Heavy Lifting
- Time Management
- Flexible Schedule
- Quick Learner
Timeline
Food Runner
Chilis's Bar and Grill
03.2024 - 08.2024
Kitchen Staff Member
Chuck E Cheese
10.2023 - 03.2024
Crew Leader
Premiere Cinemas
11.2022 - 07.2023
High School Diploma -
D’iberville High School