Jacob Hayes

• Used trimmers, chainsaws tractors for grounds maintenance, brush clearing, tree removal, mulching and creating rock lined side walks/ flower beds.
• Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
• Maintained aesthetic consistency across multiple properties by following specific design guidelines.

• Improved heavy machinery performance by conducting regular maintenance checks and addressing issues promptly.
• Assisted in the training of new team members on safe and efficient heavy machinery operation techniques.
• Safeguarded project progress by diligently inspecting job sites for potential obstacles and hazards before commencing machine operations.
• Maintained records for daily inspections, service intervals, scheduled maintenance, and repairs completed on each piece of equipment used.
• Completed projects on time with efficient management of tasks and coordination of heavy machinery operations.

Maintain calibration of Atos Bluelight scanner and Tritop instruments.

Scan Cast/machined parts and compare to CAD Using Gom Software. Check for cleanup, prove if defected part is scrap or if it can be used. Check new production parts against blue print for dimensional accuracy. Report findings to engineer and department heads.

Being thorough while developing rhythm to get scans/reports out quickly and efficiently.

Able to read Blueprints, be comfortable with calculations and conversions. Strong written and oral communication skills.

Be able to work well Independently or with a team.

• Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
• Monitored cash drawers in Number checkout stations to verify adequate cash supply.
• Oversaw cashier operations, bookkeeping, and security.
• Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
• Maintained strong customer relations and effective customer service standards.
• Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
• Hired, trained and supervised team of service staff members to meet business goals.
• Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
• Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.

• Supply natural gas to new housing/commercial developments by installing service lines underground and tapping into an existing main,
• Ensure safety of all, through osha trainings and daily safety stand down.
• Reduced emergency response times through effective prioritization and scheduling of service calls
• Maintained up-to-date knowledge of industry regulations, ensuring full compliance in all work performed.
• Planned pipe system layout, installation and repair according to specifications.
• Interpreted blueprints to determine locations, quantities, and sizes of materials required.
• Preform own utility locates in event of an emergency dig.
• Operate machines: Trenchers, back-hoe, loader, mini excavator, fork lift and skid steer.

• Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
• Reduced wait times for customers by quickly and accurately bagging groceries.
• Collected carts from parking lot and designated return locations.
• Retrieved items for customers and verified prices.