Jacob Heath
Summary
Detail-oriented logistics professional with expertise in route management and safety protocols. Outstanding track record in customer relationship management and effective communication.
Overview
11
11
years of professional experience
Work History
Driver/Warehouse Assistant
CED
Murfreesboro, TN
07.2018 - 05.2026
- Operated delivery vehicle to transport materials to job sites.
- Collaborated with team members to plan efficient delivery routes.
- Loaded and unloaded materials following safety protocols.
- Maintained accurate logs of deliveries and vehicle usage.
- Communicated with clients to confirm delivery schedules and requirements.
- Assisted in training new drivers on safety procedures and route planning.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Crew Member/Shift Leader
Little Ceasars Pizza
Murfreesboro, TN
08.2015 - 07.2018
- Trained new crew members on food preparation and safety procedures to ensure compliance and efficiency.
- Monitored food quality and presentation standards consistently throughout shifts.
- Resolved customer complaints promptly to enhance satisfaction and foster loyalty.
- Greeted customers and provided excellent customer service.
- Managed inventory levels to ensure stock availability and minimize waste.
- Implemented cleaning protocols to uphold health and safety regulations.
Education
High School Diploma -
Rutherford County Learning Center
Murfreesboro, TN05-2018
Skills
- Fleet management
- Route planning
- Logistics coordination
- Inventory management
- Route management
- Safety protocols
- Onboarding new drivers
- Time management
- Problem solving
- Effective communication
- Customer relationship management
- Relationship building
Timeline
Driver/Warehouse Assistant
CED
07.2018 - 05.2026
Crew Member/Shift Leader
Little Ceasars Pizza
08.2015 - 07.2018
High School Diploma -
Rutherford County Learning Center