Jacob Hebbard
Green Bay,Wisconsin
Summary
Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
10
10
years of professional experience
Work History
Intermodal and Brokerage Operations Manager
Paper Transport
01.2022 - 02.2024
- Led a team of eight Logistics Coordinators moving freight across the country via the rail
- Grew revenue by 5% from 2022 to 2023 by growing volume and lowering our operational costs (3rd party drayage cost and container per diem)
- Led a team of five brokers moving freight via 3rd party carriers
- Coached our team on how to negotiate rates with carriers due to variables in the market leading to increased profit margins
- Worked and assisted with our pricing team to run customer RFP’s to win new business
- Conducted and lead in-depth customer calls monthly/quarterly to grow and sustain the relationship.
Operations Manager - Asset Division
Paper Transport
08.2020 - 12.2022
- Led a team of eight freight planners and driver managers to move freight over the road safely, on time and as efficiently as possible (limit dead head/wasted miles)
- Led 100+ drivers mixing from OTR drivers to customer dedicated fleets to drayage drivers
- Started dedicated trucking fleets at new customers from hiring drivers through execution
- Grew our drayage driver count by 200% by opening and hiring in new markets
- Led our spotting fleet in Columbus, OH of 25+ drivers and 10 plus dock workers.
Transportation Planner
Paper Transport
12.2018 - 08.2020
- Managed the day-to-day operations of our drivers to keep them moving safely and on time for our customers appointments
- Was accountable for hitting metrics that included loaded miles, driver utilization, and on time service.
Driver Manager
Paper Transport
03.2018 - 12.2018
- Coached and lead a team of 30+ drivers
- Conducted regular coaching on KPI’s to include safety, performance, and equipment maintenance.
Account Management Executive
Schneider
10.2016 - 03.2018
- Promoted to the Account Management team that managed our largest accounts (fortune 500 companies).
Senior Sales Team Lead Account Executive
Schneider
04.2016 - 10.2016
- Promoted to Team Lead for all new hires; trained and coached new associates
- Managed twelve individual seller’s daily revenue, order volume, and phone activity.
Sales Account Executive
Schneider
05.2014 - 10.2016
- Prospected and cold called prospects in order to establish a customer base
- Determined and negotiated customer pricing based on fluctuating market conditions.
Education
Bachelor of Business Administration -
St. Norbert College
De Pere, WI05.2014
Skills
- Problem-Solving
- Team building
- Multitasking
- Conflict Resolution
Timeline
Intermodal and Brokerage Operations Manager
Paper Transport
01.2022 - 02.2024
Operations Manager - Asset Division
Paper Transport
08.2020 - 12.2022
Transportation Planner
Paper Transport
12.2018 - 08.2020
Driver Manager
Paper Transport
03.2018 - 12.2018
Account Management Executive
Schneider
10.2016 - 03.2018
Senior Sales Team Lead Account Executive
Schneider
04.2016 - 10.2016
Sales Account Executive
Schneider
05.2014 - 10.2016
Bachelor of Business Administration -
St. Norbert College
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