- Gym Workouts
- Martial Arts
- Team Sports
- Enjoy experimenting with different ingredients and flavors in the kitchen.
- Alopecia awareness
- Fashion
- Home projects
- History
- Vehicles
Hi, I’m
Jacob Hendee
Hammond,LA
"Strength doesn't come from what you can do. It comes from overcoming the thing you once thought you couldn't"
Rikki Rogers
Overview
4
years of professional experience
1
Certificate
Work History
Ross Downing Buick Gmc Cadillac
Automotive Sales Consultant
05.2024 - 05.2025
Job overview
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Achieved and maintained perfect CSI (Customer Satisfaction Index) scores.
- Tracked customer interactions, follow-ups, and lead progression through dealership CRM tools.
Bill Hood Ford Lincoln
Automotive Sales Consultant
10.2023 - 05.2024
Job overview
- Same skills and responsibilities required for most recent employer.
C&S Wholesale Grocers Inc.
Order Selector
08.2023 - 10.2023
Job overview
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Worked collaboratively to meet daily productivity targets and fulfill time-sensitive shipments.
- Adhered to OSHA and internal safety policies; practiced safe lifting techniques and equipment operation.
Legacy Buick GMC
Product Specialist
01.2023 - 05.2023
Job overview
- Continually expanded knowledge of the GMC and Buick product line.
- Researched product's technical specifications and accurately communicated information.
- Trained and provided coaching to multiple junior team members.
- Assisted with demonstrations for GMC, Buick, and pre-owned vehicle to showcase functionality.
- Translated complex vehicle technologies into customer-friendly language.
- Actively followed up with prospects and existing customers to build long-term trust.
- Stayed informed about industry trends, competitor models, and brand positioning.
Don's Seafood & Steakhouse
Line Cook / Prep Cook
10.2021 - 01.2023
Job overview
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Followed precise ingredient measurements and preparation methods to maintain food consistency.
- Complied with all health code standards including safe food handling and proper hygiene.
- Trained to manage kitchen operations, including supervising staff, coordinating prep and cook times, monitoring food quality, and maintaining inventory and cleanliness standards during shifts.
Education
Ponchatoula High SchoolPonchatoula, LA
High School Diploma
05-2023
Skills
- Time Management: Prioritized tasks and managed time effectively in high-pressure environments
- Problem Solving: Adapted to last-minute changes or challenges in both customer-facing and back-end roles
- Strong Work Ethic: Demonstrated reliability, punctuality, and a commitment to exceeding expectations
- Interpersonal Communication: Engaged respectfully and clearly with customers, coworkers, and supervisors
- Adaptability: Transitioned smoothly between industries and job functions, quickly learning new systems and protocols
- Detail Orientation: Maintained accuracy in order picking, cooking, sales paperwork, and product presentations
- Conflict Resolution: Calmed upset customers or de-escalated tense moments through active listening and empathy
- Team Collaboration: Worked effectively in cross-functional teams, whether in sales, warehouse, or kitchen settings
- Brand Representation: Delivered consistent, professional representation of company values and messaging in all customer interactions
- Product Demonstrations: Delivered clear, engaging demonstrations tailored to customer needs and product features
- Product Launch Support: Participated in new product rollouts by promoting features, educating customers, and supporting early adoption
Affiliations
- Participant, Automotive Sales Training Program – GM Certified
- Participant, Automotive Sales Training Program – Ford Certified
- Participant, Automotive Sales Training Program – Lincoln Certified
- Member, Alopecia Support and Advocacy Group – Actively participated in support meetings and helped raise awareness.
Certification
Certified Sales Consultant (GMC, Buick, Cadillac, Ford, Lincoln) – Recognizes expertise in the automotive sales process, customer handling, and product knowledge.
CRM Software Certification
– Recognizes proficiency in operation of "Customer Relatinship Management" software.
Interests
Timeline
Automotive Sales Consultant
Ross Downing Buick Gmc Cadillac
05.2024 - 05.2025
Automotive Sales Consultant
Bill Hood Ford Lincoln
10.2023 - 05.2024
Order Selector
C&S Wholesale Grocers Inc.
08.2023 - 10.2023
Product Specialist
Legacy Buick GMC
01.2023 - 05.2023
Line Cook / Prep Cook
Don's Seafood & Steakhouse
10.2021 - 01.2023
Ponchatoula High School
High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Professional Summary
Motivated and versatile professional with a proven track record in automotive sales, customer engagement, warehouse operations, and food service. Experienced in building lasting client relationships, managing high-volume tasks, and delivering exceptional service across multiple industries. Demonstrated success in sales pipeline management, product demonstrations, and brand representation, with perfect Customer Satisfaction Index (CSI) scores and consistent achievement of performance goals. Skilled in adapting quickly to new environments, maintaining accuracy under pressure, and collaborating effectively within teams. Strong communicator with hands-on expertise in CRM systems, inventory handling, and frontline service roles that demand focus, discipline, and accountability.
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