Jacob Henderson
Jonesboro,AR
Summary
Business Development Team Manager with extensive experience at ABB Motors and Drives North America, specializing in strategic planning and market expansion. Demonstrated expertise in team leadership and revenue forecasting, resulting in successful contract negotiations that increased profitability. Proven ability to drive growth in competitive markets through the establishment of long-term partnerships.
Overview
20
20
years of professional experience
Work History
BDM and Outside Technical Sales Team Manager
ABB Motors and Drives North America
Memphis, TN
10.2024 - Current
- Established partnerships with vendors and suppliers to reduce operational costs.
- Negotiated contracts with clients, vendors, and suppliers to secure advantageous terms.
- Monitored competitors’ pricing strategies and service offerings to ensure market competitiveness.
- Engaged potential clients at tradeshows and conferences to broaden professional networks.
- Drafted tailored proposals in response to client information requests.
- Managed existing client relationships while pursuing new contract opportunities.
Business Development/ Outside Technical Sales Rep
ABB Motors and Drives North America
02.2024 - 10.2024
- Collaborated with marketing, engineering, and finance departments to ensure project success.
- Provided ongoing technical support to customers for inquiries and issues.
- Attended industry conferences and trade shows to remain current on technological advancements.
- Developed and executed sales strategies for technical products to drive revenue growth.
- Delivered product demonstrations to clients, showcasing key features and benefits.
- Created comprehensive training materials for new employees on technical sales processes.
- Assessed customer needs and communicated complex technical information effectively.
- Informed customers about relevant products and promotions to enhance engagement.
Outside Sales Representative
TBP Converting
Jonesboro, Arkansas
09.2022 - 02.2024
- Conducted market research to identify opportunities and develop customer profiles.
- Generated leads through cold calling, networking events, and referrals.
- Collaborated with internal departments to ensure effective campaign execution.
- Developed promotional materials including brochures and flyers for marketing efforts.
- Negotiated contracts with customers to secure timely deal closures.
Business Development Manager SPS
Ecolab
, Texas
02.2021 - 09.2022
- Developed and implemented strategies to increase sales and market share.
- Managed client accounts, overseeing contract negotiations, project planning, budgeting, and invoicing.
- Maintained a database of existing customers and prospective leads efficiently.
- Negotiated contracts with vendors, suppliers, partners, and customers effectively.
- Participated in weekly meetings with executive leadership to discuss progress toward goals.
- Provided sales staff training on effective client communication techniques.
Sales Development Manager
Ecolab
10.2019 - 02.2021
- Prepared monthly reports detailing progress towards achieving departmental objectives.
- Established long-term partnerships with vendors by negotiating favorable terms.
- Maintained current knowledge of industry trends, regulations, technologies that may impact the business operations or strategy.
- Planned and attended networking events to build relationships with potential customers.
Route Sales Manager
Aramark Uniform Services
Jonesboro, Arkansas
01.2016 - 10.2019
- Identified areas of improvement within the organization's operations which could be leveraged for increased profitability.
- Coordinated promotional activities such as special discounts or offers to boost customer loyalty.
- Provided technical support when needed in order to troubleshoot problems related to product usage.
- Monitored inventory levels in order to ensure adequate stock for customers' needs.
- Maintained accurate records of all transactions including sales data, customer information, payments received.
- Trained and supervised new route drivers on safety procedures, customer service, and company policies.
General Manager of Sales and Operations
Atlas Van Lines
Colorado Springs, Colorado
01.2013 - 01.2016
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
68W Medic
US Army
Colorado Springs, Colorado
01.2009 - 01.2013
- Responded to complex situations in patient care and flight safety with critical thinking skills.
- Monitored patients' vital signs during flights and administered necessary treatments.
- Transported patients from accident sites or hospitals to specialized facilities safely and efficiently.
- Maintained accurate records of flights, treatments provided, and medications administered.
- Assisted in preparing aircraft for transport missions to ensure readiness.
- Stayed updated on advancements in air ambulance transport medicine and related technologies.
- Evaluated patient needs and coordinated care during transport to optimize outcomes.
DC Logistics Coordinator
Kroger
Cleveland, Tennessee
01.2006 - 01.2009
- Coordinated shipments across multiple locations through collaboration with internal teams.\nAnalyzed data to uncover opportunities for cost savings in logistics processes.\nConducted regular reviews of supplier performance metrics, including on-time delivery and fill rates.\nDeveloped strategies to optimize stock levels while ensuring product availability.
Education
Business Management and Marketing, Global Supply Chain Management
University of Colorado Denver
01.2013
Business
Georgia Southern University
01.2009
Skills
- Team leadership and sales management
- Market penetration strategies
- Strategic business planning and growth
- Revenue forecasting and analysis
Awards
Sales Development Manager, Sales Development Manager
Accomplishments
- Sales Development Manager of the Year 2020
- Business Development Manager of the Year 2021
- Sales Team of the Year 2022
- Technical Sales Rep of the Year 2023
- ABB Sales Office of the year 2024
Timeline
BDM and Outside Technical Sales Team Manager
ABB Motors and Drives North America
10.2024 - Current
Business Development/ Outside Technical Sales Rep
ABB Motors and Drives North America
02.2024 - 10.2024
Outside Sales Representative
TBP Converting
09.2022 - 02.2024
Business Development Manager SPS
Ecolab
02.2021 - 09.2022
Sales Development Manager
Ecolab
10.2019 - 02.2021
Route Sales Manager
Aramark Uniform Services
01.2016 - 10.2019
General Manager of Sales and Operations
Atlas Van Lines
01.2013 - 01.2016
68W Medic
US Army
01.2009 - 01.2013
DC Logistics Coordinator
Kroger
01.2006 - 01.2009
Business Management and Marketing, Global Supply Chain Management
University of Colorado Denver
Business
Georgia Southern University
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