Summary
Overview
Work History
Education
Skills
Extracuricular Activities
Timeline
Generic

Jacob Hernandez

DRESHER,PA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Always friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking customer service with experience processing transactions and assisting customers. Dedicated to resolving issues, Patiently taking time answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

1
1
year of professional experience

Work History

Cashier

Smashburger
05.2022 - 05.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Arthur L. Johnson High School
Clark, NJ
06.2023

Skills

  • POS Systems
  • Customer Service
  • Cash Register Operation
  • Product Recommendations
  • Organizational abilities
  • Cash Management
  • Merchandise Restocking
  • Order Taking
  • Refund handling
  • Order Verification
  • Time management skills
  • Issue Resolution
  • Cleaning and sanitizing
  • Patience and Empathy
  • Professionalism
  • Team Leadership
  • Multitasking
  • Interpersonal Communication

Extracuricular Activities

Volunteered for local PTA at Valley RD Primary School. My task was watching over school aged children. I provided children with activities, provided safety and security, assisted with care.

Timeline

Cashier

Smashburger
05.2022 - 05.2023

High School Diploma -

Arthur L. Johnson High School
Jacob Hernandez