Jacob Hernandez
Riverside,CA
Summary
Driven and disciplined, excelled in roles across Amazon and Costco, enhancing operational efficiency and customer satisfaction. Leveraged problem-solving and heavy lifting skills to exceed performance standards, achieving significant improvements in order processing times and baked goods quality. Cultivated a positive team environment, leading to increased productivity and repeat business.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
01.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Baker
Costco
02.2022 - 12.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Bartender/Server
Top Golf
04.2020 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Crew Lead
AMC Theatres
02.2018 - 04.2020
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Addressed customer concerns promptly, resulting in improved satisfaction rates and repeat business.
- Established a positive work environment by promoting team collaboration and open communication.
Education
Associate of Science - Information Technology
Riverside City College
Riverside, CA06.2024
High School Diploma -
Rancho Verde High School
Moreno Valley, CA06.2017
Skills
- Self-Motivated and Disciplined
- Material Handling
- Cleaning and Organizing
- Heavy Lifting
- Problem-Solving
- Attention to Detail
Certification
EPA Certified
HFO Certified
Timeline
Warehouse Worker
Amazon
01.2024 - Current
Baker
Costco
02.2022 - 12.2023
Bartender/Server
Top Golf
04.2020 - 02.2023
Crew Lead
AMC Theatres
02.2018 - 04.2020
Associate of Science - Information Technology
Riverside City College
High School Diploma -
Rancho Verde High School