Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jacob Hernandez

Tomball,Tx

Summary

Highly motivated and bilingual (English/Spanish) with an Associate’s Degree in Science, offering a broad range of skills in technology, customer service, Geotech, delivery, and operational tasks. Recognized for being a quick learner with strong analytical abilities, excellent communication, and a strong work ethic. Experienced in delivery, cashiering, drilling for soil samples, and using Microsoft operating system as well as providing exceptional customer service in fast-paced environments. With hands-on experience in drilling operations, soil sampling, and heavy machinery operation. Known for reliability, problem-solving, and team collaboration, with a focus on efficiency and safety. Fun fact about me is that i recently attained a class "M" license.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Delivery Driver

Uber Eats
01.2024 - 12.2024
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Collaborated with restaurant staff to confirm order accuracy before delivery.
  • Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.

Geotechnical Drilling Assistant

JR Coring & Drilling
09.2021 - 08.2024
  • My roles working at JR Coring & Drilling:
  • Assist in the operation and maintenance of drilling equipment, ensuring safe and efficient drilling operations.
  • Prepare drilling sites by setting up equipment, securing materials, and organizing tools for daily tasks.
  • Monitor drilling progress and collect soil, rock, and groundwater samples for analysis.
  • Maintain accurate logs of drilling activities, sample collection, and any issues encountered during operations.
  • Deliver logs and core samples to the geotech labs.
  • Improved safety standards by strictly adhering to company protocols and regulations during drilling operations.
  • Expedited project timelines by quickly adapting to various drilling methods and techniques as required.
  • Maintained strict environmental compliance by properly disposing of waste materials generated during drilling operations.
  • Contributed to safe working conditions by actively participating in safety meetings and drills.
  • Organized materials to prepare for use.
  • Assisted in the successful completion of drilling projects by providing timely support to the Drilling Supervisor.

Cashier and Customer Service

Houston Livestock Show and Rodeo
02.2022 - 03.2022
  • I operated cash register, processed transactions, and handled cash, credit, and mobile payments accurately in a high-volume environment.
  • Provided excellent customer service by assisting guests with product inquiries, ensuring a positive experience at the event.
  • Maintained clean and organized workstations, ensuring a smooth flow of operations during busy event hours.
  • Collaborated with team members to restock inventory and troubleshoot any issues, ensuring continuous service during peak times.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Associate of Science - Science

Lone Star College
Houston, TX
05-2024

High School Diploma -

Klein Cain Highschool
Spring, TX
05.2022

Skills

  • ASCE TSU Student Chapter Branch- Recording Secretary
  • Operating Systems
  • Analysis skills
  • Communication skills
  • Technology sales
  • Cashiering
  • Data collection
  • Computer Networking
  • Food service
  • Bilingual
  • Multilingual
  • Phone etiquette
  • Time management
  • Hospitality
  • Data Analysis
  • Computer hardware
  • Fast learner
  • Windows
  • Customer service
  • Computer skills
  • Food safety
  • Quick learner
  • Safe driving
  • Class M license
  • Great with all types of vehicles
  • Drilling operations
  • Heavy machinery operation
  • Logging while drilling
  • Soil sampling
  • Teamwork and collaboration
  • Problem-solving
  • Reliability

Certification

  • Food Handler License- March 2022- Present
  • Class M License


Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Food Delivery Driver

Uber Eats
01.2024 - 12.2024

Cashier and Customer Service

Houston Livestock Show and Rodeo
02.2022 - 03.2022

Geotechnical Drilling Assistant

JR Coring & Drilling
09.2021 - 08.2024

Associate of Science - Science

Lone Star College

High School Diploma -

Klein Cain Highschool

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Jacob Hernandez