Jacob Hernandez Aguilera
Fontana,CA
Summary
Highly motivated and hardworking bilingual (English/Spanish) individual with extensive volunteer experience in customer service, community relations, and guest engagement. Proven ability to thrive in fast-paced environments and maintain excellent communication with diverse groups. Seeking to gain experience in the restaurant workforce and enhance skills in the customer service field.
Overview
7
7
years of professional experience
Work History
Volunteer/Core Team Member
Pomona Valley Hospital and Medical Center
Pomona, California
05.2024 - Current
- Built and maintained working relationships with peers and upper management.
- Participated in team meetings to discuss current projects and brainstorm ideas for future initiatives.
- Managed information desk, providing directions and hospital information to visitors.
- Helped transport patients and assisted with discharges.
Volunteer Concession Stand Worker/Cashier
Fontana High School Star Club
Fontana, CA
08.2022 - Current
- Processed orders quickly and accurately using a cash register.
- Demonstrated excellent communication skills when interacting with customers or coworkers.
- Worked efficiently in fast-paced environment while paying close attention to detail.
Volunteer- Youth Leader- PMLT
St.Mary’s Catholic Church Youth Ministry
Fontana, CA
08.2022 - Current
- Created a safe environment for youth to express their opinions and beliefs.
- Encouraged team building exercises within the church's youth ministry program.
- Planned and organized weekly activities for youth group members.
Volunteer-Altar Server-Team Lead & Cabinet Member
St.Mary’s Catholic Church
Fontana, CA
10.2017 - Current
- Attended and Guided training sessions on proper procedures for serving at Mass.
- Collaborated with other Altar Servers to ensure smooth running of services.
- Maintained orderliness of vestments, candles, incense and other liturgical items used in worship services.
Volunteer- Avid Class Representative
Fontana High School AVID
Fontana, CA
08.2022 - 07.2024
- Distributed information regarding upcoming events to members of the class.
- Organized student activities such as workshops, seminars, conferences and other events.
- Created promotional materials to advertise upcoming events and activities.
Student Mentor
VIL- CSUSB
San Bernardino, CA
05.2022 - 06.2023
- Completed day-to-day duties accurately and efficiently
- Collaborated with teachers, administrators, parents and guardians, and other stakeholders to ensure successful outcomes.
- Maintained accurate records of student interactions and reported any concerns or incidents to appropriate staff members.
Education
High School Diploma -
Fontana High School
Fontana, CA05-2026
Skills
- Bilingual in English and Spanish
- Hard worker
- Work Good Fast Paced Environment
- Customer Service
- Guest Engagement
- Greeting guests
Timeline
Volunteer/Core Team Member
Pomona Valley Hospital and Medical Center
05.2024 - Current
Volunteer Concession Stand Worker/Cashier
Fontana High School Star Club
08.2022 - Current
Volunteer- Youth Leader- PMLT
St.Mary’s Catholic Church Youth Ministry
08.2022 - Current
Volunteer- Avid Class Representative
Fontana High School AVID
08.2022 - 07.2024
Student Mentor
VIL- CSUSB
05.2022 - 06.2023
Volunteer-Altar Server-Team Lead & Cabinet Member
St.Mary’s Catholic Church
10.2017 - Current
High School Diploma -
Fontana High School
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