Jacob Herrera
San Antonio,TX
Summary
Friendly and energetic leader with at least five years of experience leading out teams and working with people. Extremely customer-focused and am dedicated to making a customers experience the best it can be.
Overview
3
3
years of professional experience
Work History
Media Coordinator
Live The Life Church
02.2021 - 01.2023
- Lead team of volunteers and developed projects to promote church
- Communicated across multiple teams to accomplish tasks
- Created people-centered working environment that prioritized making peoples experience exceptional
- Complete tasks in short notice or with short turn around times without compromising quality
Server's Assistant
Outback Steakhouse
09.2023 - Current
- Worked in fast paced environment to ensure customer satisfaction
- Ensure exceptional service by greeting customers and fulfilling any needs
- Multi tasked to make sure food was delivered in timely manner
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Collaborated with other staff members to maintain high-level customer satisfaction.
Prep Dishwasher
Chipotle
08.2023 - 09.2023
- Worked in fast paced environment
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots, pans and other items used often by kitchen staff.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
McCollum High School
San Antonio, TX05.2017
Skills
- Communication
- Leadership
- Fast Learner
- Adaptable
- Customer Oriented
- Company Safety Standards
- Customer Service Best Practices
Timeline
Server's Assistant
Outback Steakhouse
09.2023 - Current
Prep Dishwasher
Chipotle
08.2023 - 09.2023
Media Coordinator
Live The Life Church
02.2021 - 01.2023
High School Diploma -
McCollum High School
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