Jacob Hess
Elko,NV
Summary
Dependable installation and repair professional knowledgeable about residential and commercial garage door systems. Committed team player with an organized approach and superior work ethic. Successful at developing long-lasting customer relationships. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Glazier
Glass Doctor
Elko, NV
08.2023 - 07.2024
- Measured, cut, and installed glass for windows, doors, and skylights using power saws and hand tools.
- Inspected existing glazing to determine the need for repair or replacement.
- Removed old glazing material from window appropriate tools.
- Applied sealants to glass edges to secure them in place.
- Installed mirrors, shower enclosures, storefronts, and display cases.
- Performed on-site repairs of broken or cracked glass panes while adhering to safety regulations.
- Provided instructions to customers regarding proper care of new installations.
- Cut, fit, installed, repaired, or replaced glass in commercial and residential buildings.
- Installed or repaired range of glass products and accessories.
- Transported supplies and team members between various worksites.
- Committed to creating and maintaining safe workplace through organization and proactive identification of hazards.
- Performed windshield repair or replacement on cars, trucks, and other motor vehicles.
- Cut out sections of damaged glass using a drill, saw, or other cutting tools.
- Demonstrated safe use of hand tools when removing old windshields and windows from vehicles.
- Followed strict safety protocols while on job sites at all times.
Garage Door Technician
Elko Overhead Door
Elko, NV
08.2012 - 08.2023
- Inspected and diagnosed issues with garage door systems, including motors, springs, cables, rollers, and tracks.
- Repaired or replaced faulty components such as torsion springs, pulleys, hinges, cables, and rollers.
- Adjusted tension on springs to ensure proper functioning of the door.
- Installed new openers and doors for residential customers using a variety of tools.
- Programmed remotes and keypads to operate garage doors.
- Provided routine maintenance services for existing garage door systems including lubrication of moving parts.
- Tested safety features such as photoelectric sensors to ensure proper operation of the system.
- Replaced broken panels in order to restore functionality of the door.
- Explained customer service options available for repair or replacement of a wide range of products.
- Maintained an organized inventory of supplies needed for completing jobs efficiently.
- Adhered strictly to safety protocols while working at customer sites.
- Operated lifts, winches and chain falls to move heavy curtain doors.
Kitchen Manager
Play Inn sports bar and grill
Billings, MT
05.2010 - 08.2012
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Education
GED -
Skyline Alternative Highschool
Great Falls, MT12-1998
Skills
- Measuring accuracy
- Skilled in maintenance and organization
- Commercial glass installation
- Attentive to detail
- Construction operations
- Safety conscious
- Safety protocol knowledge
- Physical Strength and Stamina
- Self Motivation
- Construction processes
- Hand tools operation
- Excellent work ethic
- Problem-Solving
- Equipment Operation
Timeline
Glazier
Glass Doctor
08.2023 - 07.2024
Garage Door Technician
Elko Overhead Door
08.2012 - 08.2023
Kitchen Manager
Play Inn sports bar and grill
05.2010 - 08.2012
GED -
Skyline Alternative Highschool