Jacob Higgins
Austin,TX
Summary
To be placed in an organized environment that offers challenges and opportunities to grow. Along with opportunities to maximize earning potential. Strategic Medical Sales Representative with track record of maintaining excellent client relationships. Committed to educating clients on proper use of products by offering detailed demonstrations and presenting brochures or other brand literature.
Overview
16
16
years of professional experience
Work History
MLT (ASCP)
LabCorp/Dell Children’s Hospital
08.2023 - Current
- Medical Laboratory Technologist, working as a generalist in Hematology, Coagulation, and Chemistry
- Perform Hematology functions in Bone Marrow Biopsy and Intrauterine Transfusions
Account Executive
McKesson Corp.
09.2019 - 12.2022
- Customer base consisted of Critical Access Hospitals in the Texas Panhandle, West Texas and Western OK
- Worked directly with the C-Suite on all negotiations for Capital Equipment purchases
- Utilized Salesforce, STAT, Power BI, and most MS Office products daily
- Able to use my years of healthcare experience to directly relate to the customer and anticipate their needs.
Operations Supervisor
CPL
05.2015 - 09.2019
- Manage PSC (Patient Service Center) and Phlebotomist operations, ensuring superior pre-analytical laboratory collection and processing
- Manage client communications in regard to proper collection and ordering processes, and problem solving for each
- Coordinate with client for education and equipment needs
Lab Manager
Amarillo Urgent Care
03.2012 - 05.2015
- Oversee and work a small COLA lab performing moderately complex Hematology, Chemistry, and Rapid Kit testing
- Responsible for QC, Calibrations, and readiness for COLA inspections
- Provided all education for current and new employees for proper collection and testing practices
- Worked with supply vendors on contracts and pricing as they fit in to the laboratory budget
MLT (ASCP)
BSA Hospital
04.2008 - 02.2012
- Originally hired as a Phlebotomist while completing MLT school
- I went on to be a Generalist Bench Tech, working in Hematology, Chemistry, Coagulation, and Microbiology
- Attended instrument schools for Siemens and did maintenance on Beckman Coulter instruments
Education
Sports and Exercise Science -
West Texas A&M University
Associates Degree - Clinical Lab Science
Amarillo College
06.2010
Skills
- C-Suite Communication
- Organized
- Teamwork and Collaboration
- Adaptability
- Works well under pressure
- Time Management
- Problem-solving abilities
- Independent work
- Customer service
- Critical Thinking
- Unsupervised Learning
- Medical Terminology
Hobbies and Interests
- AVID GOLFER, 11.4 HCP INDEX
- Former long-distance triathlete
- Level I Certified triathlon coach by USA Triathlon
Timeline
MLT (ASCP)
LabCorp/Dell Children’s Hospital
08.2023 - Current
Account Executive
McKesson Corp.
09.2019 - 12.2022
Operations Supervisor
CPL
05.2015 - 09.2019
Lab Manager
Amarillo Urgent Care
03.2012 - 05.2015
MLT (ASCP)
BSA Hospital
04.2008 - 02.2012
Sports and Exercise Science -
West Texas A&M University
Associates Degree - Clinical Lab Science
Amarillo College
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