Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Hilla

Grand Blanc

Summary

As you see from my resume, I have many qualifying skills for this job. Let me tell you some that you may not know from looking over my resume. I'm an extremely fast learner and motivated worker. When I put my mind to what needs to get done there's nothing that's going to get in my way. Many of my guests that I quickly built relationships at my last job thought that I had been in the industry for at least a decade, that was when I was there for less than a month. I was heavily relied on to not only have the biggest workload, but to help others around me improve. I've always been great with people and I thrive in an environment that allows me to create a welcoming atmosphere and build relationships. A reputation is the biggest pride point of any individual and/or business and I'm very confident in the one I will build for myself if given the chance, Thank you.

Overview

7
7
years of professional experience

Work History

Server/Restaurant Waiter

Buffalo Wild Wings
11.2022 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables while always providing a positive experience.
  • Worked in a fast pace environment for long periods of time often ranging up to 15-16 hour shifts at a time.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

CNA

Hospice of Michigan
11.2017 - 06.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Was responsible for my assigned hall of patients, whatever they needed whenever they needed during the span of my 9 hour shift.
  • Occasionally got held over if extra help was needed for the next shift.

Education

BBA - Business Management

Grand Valley State University
Allendale, MI

No Degree - Business Management

Alpena Community College
Alpena, MI

No Degree - Education

Saginaw Valley State University
Bay City, MI

Skills

  • Strong work ethic
  • Exceptional customer service
  • Customer service
  • Team collaboration

  • Sales expertise
  • Sales techniques
  • Relationship management
  • Guest engagement

Timeline

Server/Restaurant Waiter

Buffalo Wild Wings
11.2022 - 04.2025

CNA

Hospice of Michigan
11.2017 - 06.2019

BBA - Business Management

Grand Valley State University

No Degree - Business Management

Alpena Community College

No Degree - Education

Saginaw Valley State University