Jacob Hinze
Wharton,TX
Summary
Customer-oriented General Manager for 10 years that has specialized in customer satisfaction, product quality, employee retention, and business growth. Schedule maker with efficient shifts, best productivity, and work environment. Supply buyer with consistent stock, no out of stocks, and best shopped pricing.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Hinzes Barbque Inc.
11.2014 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
BBQ Cook
Rudy's "Country Store" And Bar-B-Q
08.2014 - 11.2014
- Enhanced customer satisfaction by efficiently preparing and serving high-quality BBQ dishes.
- Streamlined kitchen operations for increased efficiency and improved food quality.
- Collaborated with team members to ensure timely delivery of orders during peak hours.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
Head Fry Cook
Hinzes Barbque
08.2012 - 08.2014
- Improved kitchen efficiency by streamlining fry station processes and procedures.
- Maintained a clean and organized work area, resulting in reduced cross-contamination risks and increased productivity.
- Ensured consistent food quality through precise temperature monitoring and adherence to recipe guidelines.
- Managed inventory levels of frying supplies, leading to minimized waste and lowered food costs.
Education
High School Diploma -
Wharton High School
Wharton, TX06.2012
Skills
- Business Administration
- Customer Relationship Management
- Business Development
- Quality Management
Certification
- Food Handlers Manager Certificate
Timeline
General Manager
Hinzes Barbque Inc.
11.2014 - Current
BBQ Cook
Rudy's "Country Store" And Bar-B-Q
08.2014 - 11.2014
Head Fry Cook
Hinzes Barbque
08.2012 - 08.2014
High School Diploma -
Wharton High School