Jacob Hofelich
Columbus,IN
Summary
Proactive and customer-focused, I excelled at Chipotle Grill by enhancing team productivity and customer satisfaction. Leveraging skills in multitasking and clear communication, I led by example in a fast-paced environment, significantly improving service efficiency. My adeptness in safe food handling and fostering teamwork underpins my ability to meet and exceed employer expectations.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle Grill
01.2021 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Clerk
Amari Arrangements And Gifts
02.2019 - 02.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Education
High School Diploma -
Columbus East High School
Columbus Indiana 05-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Self-discipline
- Crew leadership
- Store opening and closing
- Assertiveness
- Problem-solving
- Clear communication
Certification
- Certified Food Safety HACCP Manager (CFSHM) - American National Standards Institute (ANSI).
- Certified Trainer (CT)
- Back Of House Trainer (BOH)
- Front Of House Trainer (FOH)
- Take Out Specialist (TOS)
Timeline
Crew Member
Chipotle Grill
01.2021 - Current
Clerk
Amari Arrangements And Gifts
02.2019 - 02.2020
High School Diploma -
Columbus East High School