Jacob Hoffman
Indianapolis,IN
Summary
Proven leader at Regal Cinemas, adept in effective planning and customer engagement, significantly enhancing store performance and sales through strategic merchandise displays and staff mentorship. Skilled in decision-making and customer service, ensuring a welcoming and efficient shopping environment. Demonstrates a strong work ethic and a commitment to maintaining high safety standards. Maintaining payroll and scheduling team schedules for each given week depending on what is needed.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Regal Cinemas
05.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the General Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Created and maintained safe and secure work environments for employees.
- Created unique weekly schedules that aligned with the needs of floor staff.
- Performed basic maintenance work to keep the workplace running properly and safely.
Floor Staff Member
Regal Cinemas
05.2022 - 05.2023
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Providing rides to and from work for colleagues if needed
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
Cart Attendant
Walmart
12.2021 - 05.2022
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Disinfected carts preventing spread of disease in guide with COVID-19 guidelines to insure guest safety.
Sales Associate
JCPenney
10.2020 - 12.2021
- Maintaining a clean and appealing department for guests.
- Preparing orders ahead of arrival to streamline their check-out process.
- Answering guest's questions that they might have while shopping around the store.
- Putting new merchandise out on racks and shelves and rotating appealing stock to catch the eyes of guests shopping around.
Education
Academic Honors -
Brownsburg High School
Brownsburg, IN06.2021
Skills
- Effective planning
- Customer experience
- Customer service and engagement
- Decision making
Timeline
Assistant Store Manager
Regal Cinemas
05.2023 - Current
Floor Staff Member
Regal Cinemas
05.2022 - 05.2023
Cart Attendant
Walmart
12.2021 - 05.2022
Sales Associate
JCPenney
10.2020 - 12.2021
Academic Honors -
Brownsburg High School