Jacob Hohn
Grand Blanc,MI
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Planogram/Layout Team Member
Meijer
Mundy Township, MI
07.2015 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Gathered, organized and input information into digital database.
- Learned how to run a Forklift safely and acquired a license that has been renewed two times with no major accidents occurring.
- Gained the trust of my manager through hard work and dedication which allowed me to run store hosted events, one of which was a headline news story on ABC-12.
- The Store Director now asks for me personally to help him with important time sensitive tasks as he knows he can trust me to get it done quickly and correctly.
Education
Bachelor of Science - General Science
Baker College
Owosso, MI12.2023
Associate of Science - Science And Math
Charles Stewart Mott Community College
Flint, MI04.2016
Skills
- Customer Service
- Cleaning
- Equipment Operation
- Workplace Safety
- Complaint Resolution
- Cash Handling
- Computer Skills
- Decision-Making Capabilities
- Problem-Solving
- Organizing Work Stations
- Positive Attitude
- Teamwork and Collaboration
Accomplishments
Graduated from Mott Community college with Honors Associate in Science.
My Capstone Science class at Baker College I was the top performing academic student in my class.
The professor from my previously mentioned class referred to me as being in the top 10% of Science students at Baker College over her last ten years of teaching there.
Certification
I have a forklift (Hilo) license
Affiliations
- I am part of Young Catholic Professionals (YCP), a youth mentoring group.
- I like cars and spend a lot of time around them from mechanic work to shows.
- I am drawn to nature conservation particularly went it comes to Wolves.
Languages
English
Software
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Office
References
References available upon request.
Timeline
Planogram/Layout Team Member
Meijer
07.2015 - Current
Bachelor of Science - General Science
Baker College
Associate of Science - Science And Math
Charles Stewart Mott Community College