Jacob Holland
Missouri City
Summary
Community engagement and communications professional with 5+ years of experience in public outreach, volunteer program management, fundraising, alumni relations, and sales. Proven ability to build partnerships, lead community initiatives, and coordinate large-scale programs that strengthen civic participation and organizational impact.
Overview
6
6
years of professional experience
Work History
Communications and Community Engagement Specialist
City of Sugar Land
Sugar Land, TX
06.2024 - Current
- Develop and distribute newsletters, email communications, and website updates that inform residents about city initiatives and strengthen engagement between the community and municipal departments.
- Oversee operations and communications for a volunteer network of 5,000+ volunteers, coordinating recruitment, onboarding, and engagement across multiple city departments.
- Partner with 75+ homeowner associations and community organizations to expand outreach through newsletters, meetings, and digital communications.
- Spearheaded creation and launch of Sugar Land 101, a month-long citizens academy fostering connections between residents and 12+ city departments.
Associate Director of Alumni Engagement
University of the Ozarks
Clarksville, AR
10.2021 - 06.2024
- Cultivated connections with alumni donors and community partners, driving increased engagement and reinforcing institutional support initiatives.
- Led homecoming committee, overseeing planning logistics and fostering cross-department collaboration.
- Implemented comprehensive fundraising campaign, leveraging digital engagement and outreach to achieve over $50,000 in contributions in a two-month period.
Logistics Account Executive
Total Quality Logistics
Rogers, AR
08.2020 - 05.2021
- Generated new business through 50+ daily cold calls while maintaining engagement with 50+ active prospects to build and manage a consistent sales pipeline.
- Managed transportation logistics and client accounts, coordinating freight shipments and carrier relationships to ensure timely delivery.
- Analyzed shipping data and operational trends to identify efficiencies and improve account performance.
Education
Bachelor of Arts - Communications
University of The Ozarks
Clarksville, AR05-2020
Skills
- Community Engagement
- Communications
- Database Management
- Relationship Building
- Microsoft Office
- Event Planning
- Strategic Partnerships
- Volunteer Management
- Public Outreach
- Sports Knowledge
Leadership & Board Service
Alumni Board Member
University of the Ozarks | 2025 — Present
- Contribute to alumni engagement strategy and initiatives as a member of the Alumni Board.
- Organize and oversee the annual Alumni Golf Tournament, leading participant recruitment, sponsorship outreach, and event coordination to ensure strong attendance and successful execution.
- Partner with university leadership and fellow board members to expand alumni programming and strengthen alumni participation.
Timeline
Communications and Community Engagement Specialist
City of Sugar Land
06.2024 - Current
Associate Director of Alumni Engagement
University of the Ozarks
10.2021 - 06.2024
Logistics Account Executive
Total Quality Logistics
08.2020 - 05.2021
Bachelor of Arts - Communications
University of The Ozarks