Jacob Holmes
Silver Spring,MD
Summary
Operations professional with a proven track record at Home Depot, enhancing supply chain visibility and reducing freight damage through meticulous handling and process adjustments. Expert in truck loading and workforce management, mentoring new hires and maintaining operations, focusing on improving efficiency and safety.
Dexterous Freight Associate lifts over 75 pounds using safe lifting practices and mechanical aids. Hardworking and organized with over 5 years of experience in operations.
Management experience as a team leader skilled at operations and team building. Matching employees with roles and coaching opportunities for maximum performance. Hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Freight Associate
Home Depot
09.2019 - 03.2024
- Implemented a system for tracking high-priority shipments, resulting in improved visibility across supply chain operations.
- Coordinated closely with sales teams to address any order discrepancies or special requests from customers proactively.
- Supported the development of new hires through mentoring and sharing best practices in freight operations.
- Reduced freight damage incidents with thorough inspections and proper handling techniques.
- Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
- Demonstrated adaptability amidst changing business conditions, quickly responding to new challenges and adjusting processes as needed.
- Packed items to meet shipping requirements.
- Loaded and unloaded trucks.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
Freight Handler
UPS Freight
09.2017 - 06.2019
- Packed items to meet shipping requirements.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Sorted and organized packages to make deliveries to correct address.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Loaded and unloaded freight from trailers, leading to timely dispatch and receipt of goods.
- Loaded and unloaded trucks.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
Assistant Store Manager
Sketchers USA
01.2013 - 08.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted in recruiting, hiring and training of team members.
Education
Associate of Science - Computer Science
Montgomery College
Rockville, MD03-2016
Skills
- Truck loading and unloading
- Shipping and receiving
- Freight handling
- Warehouse operations
- Workforce management
Employee supervision
Operations management
Timeline
Freight Associate
Home Depot
09.2019 - 03.2024
Freight Handler
UPS Freight
09.2017 - 06.2019
Assistant Store Manager
Sketchers USA
01.2013 - 08.2017
Associate of Science - Computer Science
Montgomery College