Jacob Hooker
Hamilton,AL
Summary
Retail professional with history of delivering excellent customer service and maintaining store standards. Proven ability to assist in inventory management and enhance shopping experience. Known for effective teamwork and adaptability to meet dynamic retail needs.
Overview
6
6
years of professional experience
Work History
Retail Associate
Tractor Supply Co
03.2025 - Current
- Helped customers load purchases and provided product knowledge on pet and outdoor equipment.
- Assembled cages, kennels, and a variety of landscaping equipment, including mowers, wheelbarrows, etc.
- Assisted with merchandise recovery and maintaining a clean and organized store environment.
Land Surveyor Apprentice
Master Map Company
10.2024 - 01.2025
- Assisted with location and marking of property boundaries using lasering instrument.
- Answered customer inquiries and accepted service payments as needed.
Cashier
Tractor Supply Co
06.2023 - 10.2024
- Pitched store credit card and insurance plans to customers, assisting them with sign-up as needed.
- Processed payments for customers at front checkout lines.
- Manually stacked/stocked items in designated areas.
Freight
Walmart Supercenter
01.2022 - 10.2022
- Received, stored, and issued merchandise from back loading area to fill shelves, racks, tables, or customer orders.
- Compared stock in back area with physical count on sales floor to determine need for potential rotation.
Caregiver
Allied Community Resources
02.2020 - 09.2022
- Monitored the condition of clients with disabilities or chronic illness.
- Assisted clients with daily living activities, including basic hygiene, house cleaning, running errands, safety checks, and meal preparation.
Education
High School Equivalency Diploma - General High School Curriculum
Bevill State Community College
Hamilton, ALSkills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Data entry
- Troubleshooting
Ability Summary
"Efficient customer service representative with 5+ years of experience, with a proven ability to exceed customer metric goals, while maintaining a 93% satisfaction rating.
Timeline
Retail Associate
Tractor Supply Co
03.2025 - Current
Land Surveyor Apprentice
Master Map Company
10.2024 - 01.2025
Cashier
Tractor Supply Co
06.2023 - 10.2024
Freight
Walmart Supercenter
01.2022 - 10.2022
Caregiver
Allied Community Resources
02.2020 - 09.2022
High School Equivalency Diploma - General High School Curriculum
Bevill State Community College