Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Householder

Bradenton

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Delivery Driver

Summit Delivery Systems
10.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Dietary Aide

The Pines Nursing and Rehab
05.2023 - Current
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Set up trays and food service carts to deliver food to residents.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Served food and snacks according to planned menu and patients' diet orders.
  • Served specific meals to patients with special dietary needs.
  • Treated patients and team members with dignity and respect.
  • Engaged with residents to provide positive and enriching experiences.
  • Followed dietary procedures in accordance with established policies.
  • Delivered snacks to nurse station for distribution to specific residents.

Dietary Aide

The Springs Living
06.2019 - 05.2023
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Set up trays and food service carts to deliver food to residents.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Served food and snacks according to planned menu and patients' diet orders.
  • Served specific meals to patients with special dietary needs.
  • Served food and beverage items to residents, meeting therapeutic diets.
  • Cleaned and maintained dining room during and after each meal service.
  • Treated patients and team members with dignity and respect.
  • Stocked food and other supplies for main kitchen and units.
  • Engaged with residents to provide positive and enriching experiences.
  • Followed dietary procedures in accordance with established policies.
  • Set tables before patients arrived to maintain meal plan productivity.
  • Delivered snacks to nurse station for distribution to specific residents.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.
  • Gathered soiled tablecloths and dietary linens and delivered to laundry.

Crew Member

Arby's
10.2016 - 05.2019
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Organized and restocked supplies to support operations and team productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Took orders from patrons and input selections into store computer system.
  • Packed fast food products in approved containers, cups and bags.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Presented orders to guests within anticipated service times.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Explained current promotional information and items to patrons.
  • Assisted patrons in making menu selections.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained safe food handling practices to prevent germ spread.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Server Trainer

Aston Gardens At Pelican Pointe
10.2014 - 09.2016
  • Provided exceptional service to high volume of daily customers.
  • Instructed new staff members on food handling procedures and service techniques.
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Explained goals and expectations required of trainees.
  • Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
  • Monitored, evaluated and recorded training activities or program effectiveness.

Education

High School Diploma -

North Port High School
North Port, FL
05.2015

Skills

  • Written and Verbal Communication
  • Task Prioritization
  • OSHA Compliance
  • Relationship Building
  • Problem-Solving
  • Food Preparation
  • Customer Service
  • Flexible Schedule
  • Cleaning and Sanitizing
  • Food Safety
  • Decision Making
  • Table Setting
  • Verbal and Written Communication
  • Protective Equipment
  • Creative Thinking
  • Physical Stamina
  • Dependable and Cooperative
  • Observation Reporting
  • Safe driving
  • Valid Driver's license
  • Teamwork and collaboration
  • Positive attitude
  • Customer service
  • Problem-solving
  • Loading and unloading

Timeline

Delivery Driver

Summit Delivery Systems
10.2023 - Current

Dietary Aide

The Pines Nursing and Rehab
05.2023 - Current

Dietary Aide

The Springs Living
06.2019 - 05.2023

Crew Member

Arby's
10.2016 - 05.2019

Server Trainer

Aston Gardens At Pelican Pointe
10.2014 - 09.2016

High School Diploma -

North Port High School

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