Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Eager to contribute to a dynamic team and support organizational goals. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
The 1000 Islands Harbor Hotel
Clayton, New York
05.2025 - Current
Greeted guests warmly upon arrival and checked them into the hotel.
Managed reservations using hotel management software for efficient booking.
Handled guest inquiries and provided information about hotel services and amenities.
Processed payments accurately and maintained cash drawer integrity during shifts.
Addressed guest complaints professionally and escalated issues to management as needed.
Assisted with administrative tasks, including filing and maintaining guest records securely.
Provided excellent customer service while upholding company policies.
Customer Service Associate and Sales Specialist
Lowes
Ogdensburg, US
12.2023 - 05.2025
Partnered with colleagues to optimize inventory management, reducing stock discrepancies, and improving replenishment efficiency.
Collaborated with teams to promote a culture of safety awareness and accountability.
Monitored employee work areas for unsafe conditions or practices and took appropriate corrective action when necessary.
Collaborated with team members to promote a culture of workplace safety awareness.
Monitored workplace activities to ensure compliance with established safety standards.
Handled and stored hazardous materials according to safety protocols.
Completed day-to-day duties accurately and efficiently.
Prep Cook
Top of The Bay
Alexandria Bay, US
05.2023 - 09.2023
Cleaned kitchen, walk-in refrigerators and freezers to promote food safety and sanitation.
Adhered to storage and rotation protocols to maintain food freshness.
Handled and cleaned kitchen equipment safely to prevent damage or injury.
Education
HIGH SCHOOL DIPLOMA -
Alexandria Central School
Alexandria Bay, NY
06.2018
Skills
Safety compliance
Team collaboration
Analytical Thinking
Communication
Hazardous material handling
Safety documentation and materials
References
Renee Little, Assistant Front Desk Manager, 863-243-3701
Jennifer Hamilton, Department Supervisor, 315-323-2482
Pete Warner, Assistant Store Manager, 315-229-2456