Jacob Hurley

• Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
• Operated GPS and routing software to optimize delivery paths and reduce travel time.
• Maintained accurate records of deliveries and inventory using electronic tracking systems.
• Communicated effectively with customers regarding delivery schedules and service updates.
• Inspected vehicles regularly for maintenance needs, ensuring safety compliance on all routes.
• Trained new drivers on company policies, safety standards, and operational procedures.
• Implemented process improvements that enhanced delivery efficiency and reduced delays.
• Collaborated with warehouse teams to coordinate pickup schedules, streamlining operations across departments.
• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Loaded truck and properly secured items to prevent damage for deliveries.

• Supervised residential programs, ensuring safety and compliance with organizational policies.
• Developed and implemented support plans for residents, fostering personal growth and community integration.
• Trained and mentored new advisors, enhancing team capabilities and service delivery standards.
• Facilitated workshops on life skills, promoting self-sufficiency among residents.
• Conducted regular assessments of resident needs, adjusting resources to maximize effectiveness of services provided.
• Managed conflict resolution processes, maintaining a positive living environment for all residents.
• Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
• Assisted students in handling tough situations to resolve problems.
• Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
• Enforced rules and regulations to maintain order and safety in residence hall.
• Conducted regular safety inspections to ensure compliance with housing policies and regulations.

• Managed operations team to ensure safe, efficient internal processes and exceptional donor service.
• Trained and developed staff while implementing cross-training and succession planning initiatives.
• Evaluated and improved operational systems to enhance efficiency and accommodate growth.
• Maintained complete, accurate records for operational integrity.
• Developed, implemented, and maintained a comprehensive safety program for employees and volunteers.
• Oversaw receipt, storage, and distribution of food products while ensuring compliance with safety standards.
• Directed volunteer services department to enhance volunteer experience and productivity.

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• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Led strategic initiatives to enhance community outreach and support programs.
• Developed partnerships with local organizations to expand service offerings and resources.
• Oversaw project implementation, ensuring alignment with organizational goals and community needs.
• Mentored staff, fostering professional growth and enhancing team performance.
• Directed operational strategies, optimizing resource allocation for maximum impact.
• Coordinated fundraising efforts, increasing financial support for community services and projects.
• Analyzed program effectiveness, implementing improvements based on feedback and outcomes.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

• Oversaw daily food truck operations, ensuring compliance with health and safety regulations.
• Conducted regular equipment maintenance checks to prevent downtime due to malfunctions or breakdowns.
• Managed inventory control processes, optimizing supply chain efficiency and reducing waste.
• Developed training programs for new staff, enhancing team performance and service quality.
• Implemented marketing strategies to increase customer engagement and drive sales growth.
• Collaborated with community organizations to expand outreach efforts and foster partnerships.
• Streamlined food preparation workflows, improving service speed during peak hours.
• Analyzed customer feedback to refine menu offerings and enhance overall dining experience.
• Led staff scheduling initiatives, balancing operational needs with budgetary constraints effectively.
• Ensured compliance with all required permits/licenses by staying up-to-date on regulatory requirements.
• Coordinated with catering staff to deliver food services for special events and functions.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Developed unique events and special promotions to drive sales.
• Purchased food and cultivated strong vendor relationships.