Jacob Hurtado
Lawrenceville,GA
Summary
Experienced medical professional with a strong background in clinical and administrative functions. Recognized for reliable support in patient care and effective communication with healthcare teams. Demonstrates a strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
8
8
years of professional experience
Work History
Medical Assistant/X-Ray Technician
Summit Spine and Joint Center
08.2024 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
- Maintained examination rooms and restocked medical and radiologic supplies.
- Maintained high-quality images by performing routine equipment maintenance and troubleshooting issues promptly.
Shift Manager
Del Taco
05.2023 - 06.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Health Care Specialist / Combat Medic (68W)
Army National Guard
11.2017 - 05.2022
- Administer first aid treatment or life support care to sick or injured persons in prehospital settings
- Observe, record, and report to physician the patient's condition or injury, the treatment provided, and reactions to drugs or treatment
- Maintain vehicles, medical and communication equipment and replenish first aid equipment and supplies
- Comfort and reassure patients
- Decontaminate ambulance interior following treatment of patient with infectious disease and report case to proper authorities
- Provided pre-hospital level care to assess conditions, deliver preliminary treatments, and ultimately save lives
- Kept patients and family members calm to obtain information critical to providing emergency care
- Took vital signs and interpreted EKGs to determine immediate condition of patient
- Utilized ALS and BLS training to meet needs of ill and injured patients
- Assisted with the transportation of patients in and out of the hospital
- Successfully tested over 2,000 patients for the COVID-19 while utilizing the proper protocols of the facility
- Assisted in the care and efficiency of a numerous about of patients at Athens Piedmont Regional Hospital during the pandemic
- Assisted in the development and execution of realistic training scenarios simulating battlefield injuries, honing both individual proficiencies and collective teamwork capabilities within the unit.
- Served as a trusted advisor for unit leaders on healthcare-related matters, leveraging medical expertise to promote informed decision-making during critical situations.
Medical Assistant
Viral Solutions
01.2021 - 04.2021
- Relayed messages from patients to physicians about concerns and condition updates
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes
- Administered required COVID-19 rapid tests and sample collection using proper swabbing technique
- Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis
- Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines
- Cleaned and sterilized lab area, tools and equipment
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Maintenance Technician
Gwinnett County
09.2019 - 01.2021
- Created well-organized stock room, updated inventory, and kept adequate supplies and equipment on hand for assigned tasks
- Responded to maintenance repair requests using various tools and testing equipment
- Applied critical thinking in inspecting, troubleshooting, and diagnosing equipment
- Layout, assemble, build, assess and install multiple traffic and signal signs throughout all of Gwinnett County
- Properly operate and maintain $50,000 equipment on a day-to-day basis
Sales Representative
GCH
11.2018 - 02.2019
- Solicited, coordinated, and scheduled community events
- Sold various AT&T equipment
- Handled customer situations by making amicable decisions for customers and company
- Developed and implemented sales strategies with customers
- Attended and engaged prospects at networking events
- Cold called prospective customers
- Generated sales leads by going door to door
- Planned efficient sales routes to maximize the number of customers served and incoming revenue
- Engaged customers and built connections to drive long-term sales
Cook/Cashier
Chick-Fil-A
05.2017 - 01.2019
- Adjusted recipes to incorporate changes due to customers' allergies or specific requests
- Managed simultaneous cooking tasks well to efficiently deliver food to customers
- Cleaned and disinfected food preparation areas, workstations, and equipment
- Determined special requests from guests and prepared food accordingly
- Cooked items to correct temperatures to minimize risk of food-borne illness
- Ensured that food was stored at the proper temperature as required by food safety regulations
- Received orders at counter or from kiosks and conducted transactions with customers
- Cooked food products following established instructions for the preparation of particular menu items
- Verified that prepared food met requirements for quality and quantity
- Worked well with front-of-house staff to consistently meet customers' needs
- Handled daily checklists consistently, including cleaning and restocking requirements for efficient kitchen operations
- Stayed on top of policy changes and promotions to better serve customers with current information
Education
HIGH SCHOOL DIPLOMA -
Archer High School
Lawrenceville, GANo Degree - Health Sciences ( Pre-Physical Therapy)
South College
Atlanta, GA08-2028
Skills
- Speaking
- Customer Service
- Critical Thinking
- Service Orientation
- Public Safety
- Active Learning
- Judgment and Decision Making
- Psychology
- Complex Problem Solving
- Time Management
- Troubleshooting
- Team work
- Patient-oriented
- Mechanical knowledge
- Electronics
- Pneumatics
- Good judgment
- Decision-making
- Cooking
- Quality
- Sales
- Fast-paced environment
- Transportation
- First aid
- Inventory
- Well-organized
- Layout
- Networking
- Problem Solving
- Protocols
- HIPAA compliance
- Wound care
- Irrigation
- Medical terminology
- Communicating with patient families
- Patient scheduling
- Calm under duress
- Vital sign monitoring
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant/X-Ray Technician
Summit Spine and Joint Center
08.2024 - 02.2025
Shift Manager
Del Taco
05.2023 - 06.2024
Medical Assistant
Viral Solutions
01.2021 - 04.2021
Maintenance Technician
Gwinnett County
09.2019 - 01.2021
Sales Representative
GCH
11.2018 - 02.2019
Health Care Specialist / Combat Medic (68W)
Army National Guard
11.2017 - 05.2022
Cook/Cashier
Chick-Fil-A
05.2017 - 01.2019
HIGH SCHOOL DIPLOMA -
Archer High School
No Degree - Health Sciences ( Pre-Physical Therapy)
South College
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