Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Jacob Hutto

Memphis,TN

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Dependable employee with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Server

J Alexanders
Memphis, TN
06.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Greeted customers, answered questions and recommended specials to increase profits.

Government Contracting Specialist

USAF
Wichita Falls, TX
11.2019 - 04.2022
  • Reviewed and negotiated contracts for clients, ensuring compliance with applicable laws.
  • Drafted and prepared contractual documents such as NDAs, service agreements, and purchase orders.
  • Maintained contract management systems to ensure accuracy of all contractual data.
  • Resolved contract disputes in a timely manner and provided guidance on potential risks associated with contracts.
  • Interpreted contracts and ensured that parties were compliant with their contractual obligations.
  • Monitored contract performance to ensure that deadlines were met by both the client and contractor.
  • Ensured that all changes to existing contracts were documented properly in accordance with legal requirements.
  • Performed research related to specific clauses or terms within a contract as required by the client.
  • Negotiated amendments or modifications to existing contracts as necessary.
  • Advised senior management regarding complex contractual issues.
  • Developed processes for tracking contract performance metrics such as cost savings or efficiency gains.
  • Prepared reports summarizing key elements of completed contracts.
  • Reviewed vendor invoices for accuracy prior to payment processing.
  • Analyzed current market trends related to pricing, terms, conditions., when negotiating new contracts.
  • Collaborated with other departments to ensure that all stakeholders are informed about changes made to existing contracts.
  • Coordinated internal audits of contracted services and products for quality assurance purposes.

Driver

Toyota
Jacksonville, FL
07.2018 - 03.2019
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Adhered to company policies and procedures related to safety and security standards.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Secured merchandise, avoiding damage during transportation.

Package Handler

UPS
Jacksonville, FL
06.2017 - 05.2018
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Ensured compliance with postal regulations regarding hazardous materials handling.

Education

High School Diploma -

Baldwin Senior High School
Jacksonville, FL
06.2018

Skills

  • Supplier Research
  • Bid Process Management
  • Vendor Sourcing
  • Reporting Requirements
  • Supplier Relationships
  • Project Coordination
  • Contract Negotiations
  • Document Preparation
  • Report Writing Skills
  • Logistics Oversight
  • Project Management
  • Vendor Relations
  • Data Entry
  • Shipment Verification
  • Writing and Verbal Communication
  • Order Placement
  • Paperwork Management
  • Order Preparation
  • Product Tracking
  • Relationship Management
  • Performance Improvement
  • Service Prioritization

Accomplishments

  • During mytime in the Military I won Airman of The Quarter twice. An award decided on by the higher ranking members of the base I was stationed at.

References

References available upon request.

Timeline

Server

J Alexanders
06.2023 - Current

Government Contracting Specialist

USAF
11.2019 - 04.2022

Driver

Toyota
07.2018 - 03.2019

Package Handler

UPS
06.2017 - 05.2018

High School Diploma -

Baldwin Senior High School

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Jacob Hutto