Jacob Hyer
Dayton,OH
Summary
Accomplished Dock Supervisor at Estes Express Lines, adept in team management and freight handling, significantly enhanced dock productivity through strategic scheduling and resource allocation. Skilled in training and critical thinking, consistently fostered a culture of continuous improvement, leading to streamlined operations and increased efficiency.
Overview
6
6
years of professional experience
Work History
Dock Supervisor
Estes Express Lines
07.2021 - Current
- Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
- Implemented loading dock process and productivity improvements.
- Fostered a culture of continuous improvement among dock staff promoting best practices in workflow efficiency proactively.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Ensured timely shipments by closely monitoring loading and unloading processes.
- Enhanced dock productivity by implementing efficient scheduling and resource allocation strategies.
Dock Worker
Estes Express Lines
01.2020 - 07.2021
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Assisted in training new dock workers on company procedures, ensuring consistent performance across the team.
Auto Detailer
Ziebart
10.2018 - 01.2020
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Operated buffers, steamers, vacuums and other equipment to meet service expectations.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
- Streamlined the detailing process for increased efficiency and reduced turnaround time.
Education
Business Management
Wright State University
Dayton, OHGeneral Studies
Clark State Community College
Springfield, OHHigh School Diploma -
Archbishop Alter High School
Kettering, OH05.2017
Skills
- Shipping and receiving
- Training and coaching
- Freight Handling
- Load Planning
- Critical Thinking
- Team Management
- Schedule Coordination
Timeline
Dock Supervisor
Estes Express Lines
07.2021 - Current
Dock Worker
Estes Express Lines
01.2020 - 07.2021
Auto Detailer
Ziebart
10.2018 - 01.2020
Business Management
Wright State University
General Studies
Clark State Community College
High School Diploma -
Archbishop Alter High School