Jacob Intini
Knightdale,North Carolina
Summary
Proficient and caring nursing team member with 2 years of PCU experience and offering outstanding patient-facing experience. Skillful at solving complex problems and staying calm in emergency situations. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
10
10
years of professional experience
Work History
Nursing Assistant 1/HUC
Duke Raleigh Hospital
10.2021 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake/output to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Supervisor
Starbucks
01.2016 - 10.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Cable Installation Technician
Spectrum
01.2014 - 01.2016
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Repaired and updated equipment to conform to company-wide standards.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Demonstrated equipment capabilities to customer and responded to questions and complaints.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
Education
No Degree - Communications
University of North Carolina At Greensboro
Greensboro, NCNo Degree - Nursing
Wake Technical Community College
Raleigh, NC01.2026
Associate of Arts - Paralegal Technologies
Durham Technical Community College
Durham, NC01.2020
Skills
- Competency Assessment
- Catheter Monitoring
- Quality Assurance Controls
- Group Activities
- Health and Wellness Education
- Behavior Redirection
- Maintaining Patient Safety Standards
- Skilled in Oral and Written Communication
- Active Listening
- Critical Thinking
- Patient Data Management Systems
Timeline
Nursing Assistant 1/HUC
Duke Raleigh Hospital
10.2021 - Current
Supervisor
Starbucks
01.2016 - 10.2021
Cable Installation Technician
Spectrum
01.2014 - 01.2016
No Degree - Communications
University of North Carolina At Greensboro
No Degree - Nursing
Wake Technical Community College
Associate of Arts - Paralegal Technologies
Durham Technical Community College