Jacob irmen
Amissville
Summary
Hard working and driven professional with a track record of project management and quality assurance. Expertise in client relations as well as adherence to safety protocols and problem solving, ensuring customer satisfaction as well as safe and timely execution.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Independent Contractor
Self Employed Handyman
Amissville, VA
05.2021 - Current
- Managed project timelines and client communications to ensure satisfaction.
- Enhanced customer relationships through consistent follow-ups and quality service delivery.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Ground Crew Manager
Estate Renovations LLC
Amissville, VA
05.2019 - Current
- Managed daily operations of grounds maintenance team, ensuring quality standards and adherence to safety protocols.
- Oversaw scheduling and resource allocation for landscaping projects, optimizing workflow and minimizing downtime.
- Conducted regular inspections of grounds equipment, maintaining functionality and reducing repair costs through proactive management.
- Mentored junior staff in horticultural practices, fostering skill development and promoting teamwork within the crew.
- Fostered a positive work environment by promoting teamwork and encouraging professional development opportunities for crew members.
Education
Bachelors of Science, Transferred - Aeronautics
Averett University
Danville, VABachelors of Science, Transferred - Aeronautics
Averett University
Danville, VASkills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Project management
- Schedule management
- Operations oversight
- Customer retention strategies
- Time management
- Attention to detail
- Problem-solving
Certification
- CFI
- CMEL
- IR
Timeline
Independent Contractor
Self Employed Handyman
05.2021 - Current
Ground Crew Manager
Estate Renovations LLC
05.2019 - Current
Bachelors of Science, Transferred - Aeronautics
Averett University
Bachelors of Science, Transferred - Aeronautics
Averett University