Jacob Jackson
Lincoln
Summary
Dynamic young professional with a strong background in customer engagement, problem‑solving, and team collaboration. Dedicated to delivering exceptional service and fostering long‑lasting customer relationships. Motivated to advance my career and explore new opportunities for growth and development.
Overview
4
4
years of professional experience
Work History
Crew Member
Birria Boss
Lincoln, NE
06.2025 - Current
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Collected money, made change and counted out register at end of shift.
Lead Sales Associate
Prelude.
Lincoln, NE
02.2024 - Current
- Welcome customers warmly, and consistently delivered exceptional service throughout their visit.
- Address customer questions, concerns, and complaints with professionalism and efficiency.
- Build strong customer relationships through friendly engagement, and attentive support.
- Assist shoppers in locating products, and provide knowledgeable recommendations and guidance.
- Process purchases, returns, and exchanges accurately using point-of-sale systems.
- Maintain a clean, organized, and visually appealing store environment to enhance the shopping experience.
- Collaborate with team members to achieve sales goals, and elevate overall service quality.
Painter
College Works Painting
Lincoln, NE
07.2023 - 02.2024
- Prepared surfaces for paint application through sanding, scraping, and thorough cleaning.
- Applied a variety of paint types using brushes, rollers, and spray equipment, with precision.
- Maintained tools and equipment in clean, safe, and reliable working condition.
- Followed safety protocols, and ensured proper handling of materials on all job sites.
- Cleaned and organized work areas after project completion to maintain a safe and professional environment.
Laborer
AJ Donner Construction
Lincoln, NE
03.2022 - 06.2023
- Completed variety of physical labor tasks.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Coordinated phases of construction projects from inception to completion.
- Assisted with diverse construction challenges to help team and customer.
- Loaded or unloaded building materials to distribute machinery or tools.
Education
VIITA Basic Personal Lines Inspector Course -
Virtual Insurance Inspection Training Academy
11-2025
High School Diploma -
Northeast High School
Lincoln, NE05-2019
Skills
- Customer Service & Customer Care
- Customer Relationship Management
- Effective Communication
- Strategic Sales & Sales Initiatives
- Inventory Oversight
- Payment Processing & POS Proficiency
- Strong Attention to Detail
- Team Coordination & Collaboration
- Heavy lifting
Timeline
Crew Member
Birria Boss
06.2025 - Current
Lead Sales Associate
Prelude.
02.2024 - Current
Painter
College Works Painting
07.2023 - 02.2024
Laborer
AJ Donner Construction
03.2022 - 06.2023
VIITA Basic Personal Lines Inspector Course -
Virtual Insurance Inspection Training Academy
High School Diploma -
Northeast High School