Microsoft, Web Hosting, basic coding (in various languages), SEO optimization, experience programming multiple POS systems, and PLU management
Jacob Jaggars
Consultant
Hawley,PA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Manager
Crazy Country Club
Hawley, PA
05.2012 - Current
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized and safe environment for employees and patrons.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Monitored expenditures to mitigate risk of overages.
- Developed and maintained relationships with customers and suppliers through account development.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated suppliers to maintain cost controls and improve operations.
- Accomplished multiple tasks within established timeframes.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Cross-trained existing employees to maximize team agility and performance.
- Applied customer feedback to develop process improvements and support long-term business needs.
Maintenance Worker
Rohman’s Pun
Shohola, PA
03.2021 - 05.2022
- Performed minor wall repair, installed drywall and applied wallpaper.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Properly handled, transported and disposed of recycled materials.
- Tested electrical continuity and electrical wiring by using ohmmeter and circuit tester.
- Reduced opportunities for theft and trespassers by securing entrances and exits.
- Studied system requirements to order components and parts and perform acceptance tests.
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Checked inventory levels concerning cleaning products and placed orders when stock was running low.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Conducted repairs on Type equipment to return machines and tools to functionality.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Installed new locks, door handles and door closers.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Checked for storm damage around property and contacted supervisor with findings.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Maintained, utilized, tracked and reported inventory of various products, tools and equipment.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Performed plumbing repairs to provide consistent facility upkeep and prevent property damage from water.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
Bell Attendant
The Lodge At Woodloch
Hawley, PA
05.2020 - 03.2021
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Explained important features of guest rooms to travelers.
- Escorted guests to and from rooms and assisted with baggage.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Delivered newspapers, mail, packages, faxes and check-out invoices to guest rooms.
- Maintained lobby in pristine condition and kept trash promptly emptied.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Notified front desk manager of any guest issues in need of additional attention.
- Escorted guests to assigned rooms and transported luggage.
- Organized guest keys in systematic order for timely acquisition and delivery of vehicle.
- Opened doors and transported luggage for customers with care and efficiency.
- Filed and ordered guest paperwork and transaction details to support bookkeeping and business operations.
- Drove vehicles of different make, style and price points both to and from desired destination.
- Maintained knowledge of destination and answered customer questions within scope of understanding.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team-building activities to enhance working relationships.
- Delivered services to customer locations within specific timeframes.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Maintenance Worker
Tanglwood Resort
Hawley, PA
05.2018 - 05.2020
- Performed minor wall repair, installed drywall and applied wallpaper.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Properly handled, transported and disposed of recycled materials.
- Maintained high standards of efficiency and safety during analysis and troubleshooting of electrical, hydraulic and pneumatic systems.
- Tested electrical continuity and electrical wiring by using ohmmeter and circuit tester.
- Reduced opportunities for theft and trespassers by securing entrances and exits.
- Studied system requirements to order components and parts and perform acceptance tests.
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Checked inventory levels concerning cleaning products and placed orders when stock was running low.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel.
- Installed new locks, door handles and door closers.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Checked for storm damage around property and contacted supervisor with findings.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Maintained, utilized, tracked and reported inventory of various products, tools and equipment.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Performed plumbing repairs to provide consistent facility upkeep and prevent property damage from water.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Conducted repairs on Type equipment to return machines and tools to functionality.
Education
Bachelor Of Business Administration - Business Administration And Management
Lackawanna College
Scranton, PA 03.2017 - 10.2018
Skills
Policies and procedures
undefinedSoftware
Personal Experience
Throughout my life I’ve had many personal experiences that I have made it a point to draw upon and utilize in my work. I would be more than happy to discuss some examples during an interview.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Maintenance Worker
Rohman’s Pun
03.2021 - 05.2022
Bell Attendant
The Lodge At Woodloch
05.2020 - 03.2021
Maintenance Worker
Tanglwood Resort
05.2018 - 05.2020
Bachelor Of Business Administration - Business Administration And Management
Lackawanna College
03.2017 - 10.2018
Manager
Crazy Country Club
05.2012 - Current
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