Jacob Janata
Chicago,IL
Summary
Dynamic Assistant Manager with a proven track record at Island Tropical, enhancing customer satisfaction and reducing operational costs through effective communication and problem-solving. Skilled in heavy equipment operation and fostering positive work environments, I excel in workload management and decision-making, driving performance and quality.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Island Tropical
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
Snow Plow Driver
Self Employed
11.2021 - 01.2023
- Participated in regular team meetings to discuss challenges faced on the job as well as new techniques or equipment that could improve overall performance.
- Expedited emergency service response times by keeping critical routes clear of snow and ice.
- Minimized traffic disruptions during snow events, proactively addressing potential hazards.
- Prevented damage to private property during plowing activities, employing precise maneuvering skills.
Laborer
E.R. Janata Inc
08.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Education
High School Diploma -
Saint Patrick High School
Chicago, IL05-2021
Skills
- Customer service
- Effective communication
- Money handling
- Heavy equipment operation
- Problem-solving
- Decision-making
- Time management
- Workload management
Accomplishments
Graduated from Mid-City Truck Driving Academy for a CDL class A license with a manual endorsement.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Laborer
E.R. Janata Inc
08.2023 - 12.2023
Assistant Manager
Island Tropical
03.2022 - Current
Snow Plow Driver
Self Employed
11.2021 - 01.2023
High School Diploma -
Saint Patrick High School
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