Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Johnson

Katy,TX

Summary

With strong case management and relationship-building abilities, I am a meticulous, systematic, and highly experienced insurance professional with a several-year career assessing properties and determining liabilities. Excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care. Energetic and enthusiastic.

Overview

8
8
years of professional experience

Work History

Insurance Inspector

Insurance risk services
Houston, US
03.2020 - 01.2024
  • Conducted thorough property investigations to identify and classify damages for customer claims.
  • Analyzed the data gathered during the investigation and wrote a report with my findings and recommendations.
  • Answered 10 or more calls per day to schedule inspections.
  • Interviewed agents and insured to correct errors or omissions and investigate properties.

Server

Fr8 House
Bernalillo, US
01.2018 - 03.2020
  • Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
  • Was frequently complimented by customers for going above and beyond my normal responsibilities.
  • Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.
  • Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness.

Leasing Consultant

Corinthian Real estate
Houston, US
02.2016 - 01.2018
  • Collected rent and kept track of resident payments and information in Yardi.
  • Kept meticulous, accurate, and compliant property records for internal and regulatory audits.
  • Communicated with tenants and property owners about expectations, paperwork, payments, and other logistics.

Education

GED -

Alvin Community College
Alvin, TX
08-2018

Skills

  • Communications
  • Photographic documentation
  • Computer skills
  • Process improvement
  • On-site Surveys
  • Risk assessments
  • Organization
  • Customer engagement
  • Complaint resolution
  • Yardi software
  • Lease negotiation
  • Rent collection

Timeline

Insurance Inspector

Insurance risk services
03.2020 - 01.2024

Server

Fr8 House
01.2018 - 03.2020

Leasing Consultant

Corinthian Real estate
02.2016 - 01.2018

GED -

Alvin Community College
Jacob Johnson