Jacob Johnson
Peoria
Summary
Dependable and organized individual with a background in customer service and document management. Known for accuracy, problem-solving abilities, maintaining confidentiality, and thriving under pressure.
Overview
3
3
years of professional experience
Work History
Part-Time Clerk
Peoria County
2024.07 - Current
- Scan court files and other vital documents.
- Assisting in clerical processes as needed.
- Ensuring proper security on sealed or expunged files.
Dining Server
Lutheran Hillside Village
2023.08 - 2023.12
- Delivered exceptional dining experiences by efficiently serving meals and addressing guest needs.
- Assisted in training new servers on menu offerings and service standards to improve team performance.
Front Desk Lead
Elevate Trampoline Park
2022.10 - 2023.08
- Managed front desk operations to ensure seamless guest check-in and check-out experiences.
- Trained new staff on customer service protocols and park policies for consistent service delivery.
Education
High School Diploma -
Illinois Valley Central High School
Chillicothe, ILAssociate Degree - Undeclared
Illinois Central College
East Peoria, IL2028-05
Skills
- Accuracy and precision
- Confidentiality
- Team player
- Maintaining files
- Customer service
- Problem-solving
- Time management
- Multitasking
- Reliability
- Typing
- Stress tolerance
Timeline
Part-Time Clerk
Peoria County
2024.07 - Current
Dining Server
Lutheran Hillside Village
2023.08 - 2023.12
Front Desk Lead
Elevate Trampoline Park
2022.10 - 2023.08
High School Diploma -
Illinois Valley Central High School
Associate Degree - Undeclared
Illinois Central College