Jacob Jolly
Macomb
Summary
Dedicated professional with strong skills in customer service and communication. Experienced in problem-solving and teamwork, consistently ensuring project completion and customer satisfaction.
Overview
5
5
years of professional experience
Work History
General Laborer
Choice Landscaping
Macomb, MI
03.2023 - 08.2025
- Operated various landscaping equipment to enhance project efficiency.
- Collaborated with team members to complete landscaping projects on schedule.
- Maintained tools and equipment, ensuring safe and effective operation.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Also helped create production videos for the social media platforms that I created for the company, such as Instagram, Facebook, and Tik Tok.
Concrete Finisher
Qps Services
Macomb, MI
05.2020 - 08.2022
- Finished concrete surfaces to meet project specifications and quality standards.
- Operated and maintained hand tools and power equipment for efficient concrete placement.
- Coordinated with team members to ensure timely completion of concrete finishing tasks.
- Resolved customer inquiries through effective communication and problem-solving skills.
- Engaged with customers proactively to build rapport and ensure satisfaction with services provided.
- Created and ran social media platforms such as Instagram and Facebook.
Smoothie Maker
Smoothie King
Chesterfield, MI
09.2021 - 01.2022
- Prepared high-quality smoothies by blending fresh ingredients according to standardized recipes.
- Maintained cleanliness and organization of workstations to ensure a safe food preparation environment.
- Provided excellent customer service, addressing inquiries and offering product recommendations.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
Line Cook
Culvers
Macomb, MI
09.2020 - 10.2020
- Prepared high-quality menu items following standardized recipes and presentation guidelines.
- Managed cooking processes to ensure timely delivery of meals during peak hours.
- Collaborated with front-of-house staff to optimize service efficiency and guest satisfaction.
- Maintained cleanliness and organization of kitchen equipment and workstations to uphold health standards.
Education
Bachelor of Science - Advertising/Public Relations
Grand Valley State University
Allendale, MI12-2026
High School Diploma -
Anchor Bay High School
Macomb, MI04-2022
Skills
- Teamwork and collaboration
- Problem-solving
- Customer service
- Excellent communication
- Social media marketing
- Marketing and PR
- Marketing reporting
- Integrated marketing planning
Timeline
General Laborer
Choice Landscaping
03.2023 - 08.2025
Smoothie Maker
Smoothie King
09.2021 - 01.2022
Line Cook
Culvers
09.2020 - 10.2020
Concrete Finisher
Qps Services
05.2020 - 08.2022
Bachelor of Science - Advertising/Public Relations
Grand Valley State University
High School Diploma -
Anchor Bay High School