Jacob Jones

• Supervised production team, keeping production schedules on track to meet tight deadlines.
• Conducted root cause analysis investigations to identify areas for improvement in manufacturing processes, leading to increased efficiency and fewer defects.
• Set product standards, examining samples of raw products and processing tests, to monitor quality of finished products.
• Enhanced product quality by performing regular audits, enforcing strict adherence to industry standards, and implementing corrective actions when necessary.
• Managed a team of production staff, fostering a positive work environment and encouraging professional growth.
• Ensured compliance with safety regulations at all times, conducting regular inspections and promoting a culture of safe work practices among employees.
• Revitalized operational structures and procedures to successfully control turnover and waste, enhance output, and boost overall quality.
• Anticipated and addressed production problems, material shortages, equipment malfunctions, and unavoidable delays.
• Conducted performance reviews, offering praise and recommendations for improvement.
• Increased output capacity with the optimization of equipment layout and workflow improvements.
• Made sure that products were produced on time and are of good quality.
• Optimized scheduling processes to maximize resource utilization while minimizing labor costs and overtime expenses.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
• Utilized data analysis tools to identify and resolve production issues.
• Enforced health and safety protocols to promote safe working environment.
• Collaborated with technical and administrative teams to develop and implement successful corrective plans.
• Evaluated employee performance and provided feedback and training as needed.
• Trained in and implemented emergency response procedures to protect team members and property.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
• Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
• Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
• Established clear communication channels to facilitate timely exchange of information between team members and upper management.
• Led by example, demonstrating commitment and professionalism that inspired team members to excel.
• Improved operational workflows, enabling team to handle increased workloads without compromising quality.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Evaluated staff performance and provided coaching to address inefficiencies.

• Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
• Used equipment properly to avoid workplace hazards or injuries.
• Organized work to meet demanding production goals.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Supported current production needs by moving items between equipment, conveyors, and staging areas.
• Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
• Checked and wrapped items, placed in boxes and labeled cartons for shipping.
• Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.
• Followed safety procedures and guidelines to maintain safe working environments.
• Resolved issues quickly to maintain productivity goals.
• Organized and prepared workstations and materials needed for operations to maximize productivity.
• Trained new production staff members on safe and efficient production procedures and proper machine operations.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Collaborated with team to clean, prep, and complete food orders efficiently.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to achieve monthly sales targets.
• Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.