Jacob Jordan
Springfield,OH
Summary
Dynamic manager with a proven track record at Dollar General, excelling in customer service and team leadership. Enhanced operational efficiency through strategic scheduling and inventory management, achieving significant reductions in stock discrepancies. Skilled in decision-making and time management, fostering a high-performing team that consistently met production goals.
Overview
1
1
year of professional experience
Work History
Manger
Dollar General
10.2025 - Current
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored staff in effective customer service techniques.
- Developed scheduling strategies to optimize workforce efficiency and coverage.
- Managed inventory levels, reducing stock discrepancies through diligent monitoring.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Implemented promotional displays to enhance product visibility and sales performance.
Assembly
Stanley Electric
08.2024 - 11.2024
- Streamlined order assembly process through effective organization of work station.
- Optimized assembly processes by identifying areas for improvement and implementing changes accordingly.
- Improved production efficiency by implementing new electronics assembly processes and procedures.
- Implemented cost-effective assembly processes for high-volume production output.
- Achieved production goals, consistently meeting or exceeding daily assembly targets.
- Trained new employees in proper assembly techniques, increasing overall team proficiency and productivity.
- Improved production efficiency by closely monitoring and refining assembly line procedures.
- Troubleshot assembly issues, identifying root causes and implementing corrective measures.
- Increased team output by cross-training in multiple assembly areas when needed.
Education
GED -
Life Skills Center
1637 Salma RD01.2007
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manger
Dollar General
10.2025 - Current
Assembly
Stanley Electric
08.2024 - 11.2024
GED -
Life Skills Center