Jacob Justice
Clinton Township,MI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Roofer
Big Twin Roofing
Lansing, MI
10.2023 - 05.2024
- Effectively managed work assignments in difficult circumstances, displaying resilience and achieving project goals regardless of varying weather conditions.
- Ensured the proper functioning of roofing tools and equipment through maintenance and repairs.
- Removed old roofing materials and installed new roofs as per manufacturer specifications.
- Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
- Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
- Installed underlayment, shingles, metal roofing systems, and other materials to construct roofs.
- Inspected existing roofs for damage or leaks and applied sealants when necessary.
Machine Operator Packer
Espas
Clinton Township, MI
12.2023 - 01.2024
- Conducted quality assurance checks on finished products to meet customer standards.
- Resolved machinery issues causing packing process delays by troubleshooting and making necessary adjustments or escalating to supervisors for additional assistance.
- Closely monitored the functioning of production equipment and promptly notified maintenance staff of any needed repairs or malfunctions.
- Recorded and monitored production output, downtime, and data points accurately.
- Effectively communicated changes made during job runs to supervisors.
- Operated machinery following safety procedures and wearing necessary personal protective equipment
Roller Operator
Highway Maintenace & Construction
Romulus, MI
05.2021 - 06.2023
- Positioned or moved loads in response to hand or audio signals from crew members.
- Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
- Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation, or rocks.
- Coordinated with project managers to meet deadlines.
- Transported heavy equipment between job sites safely.
- Safely loaded and unloaded construction materials.
- Performed routine maintenance on construction machinery.
- Adjusted machine settings for specific tasks or conditions.
- Operated various heavy equipment for construction projects.
- Collaborated with teams to ensure efficient work flow.
- Checked fuel supplies at sites to verify adequate availability.
- Adhered to safety protocols during equipment operation.
- Loaded and moved dirt, rocks, equipment and materials.
- Monitored fuel levels and refueled equipment as needed.
- Transported materials from one site to another using off-road vehicles.
- Followed safety protocols while operating machinery in order to avoid accidents or injuries.
Furniture Mover
Cunningham Enterprise
Auburn Hillx, MI
10.2021 - 01.2022
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Moved customer boxes to and from trucks, working quickly to maintain schedules.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Protected company inventory by maintaining and organizing storage areas.
- Observed strict quality standards for box and furniture packing, avoiding damage or destruction of items.
- Reassembled furniture at destination upon request by customer using tools provided by company.
- Followed detailed instructions from supervisor regarding specific job tasks for each move.
- Placed protective covers over carpets, doorways, stairwells, elevators. during move process.
- Cleaned and maintained all company-owned moving equipment according to established guidelines.
- Loaded and unloaded furniture onto trucks for delivery to customers' homes.
- Supported other team members in various tasks related to the job when needed.
- Followed customer instructions about placement of items and special considerations for handling.
Crew Member
Tropical Smoothie Cafe
Warren, MI
09.2021 - 11.2021
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Adhered to health department regulations regarding food handling procedures.
- Managed drive-thru orders accurately under high-pressure situations.
- Drove team success by quickly completing assigned tasks.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Manager
White Castle
Ecorse, MI
04.2019 - 05.2020
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Melvindale High School
Melvindale, MISkills
- Roofing material knowledge
- Power Tool Operation
- Customer communications
- Quick Learner
- Quality Assurance
- Safety Compliance
- Team Collaboration
- Decision-Making
- Valid Driver's License
- Safe Food Handling
- Health Code Compliance
- Drive-Thru Operations
- Order Management
- Customer Service
- Telephone Etiquette
- Creativity and Innovation
- Line Efficiency
- Teamwork and Collaboration
- Workplace Efficiency
- Crew Leadership
- Complex Problem-Solving
- Cash Handling
- Sales expertise
- Supplies Monitoring and Restocking
References
References available upon request.
Timeline
Machine Operator Packer
Espas
12.2023 - 01.2024
Roofer
Big Twin Roofing
10.2023 - 05.2024
Furniture Mover
Cunningham Enterprise
10.2021 - 01.2022
Crew Member
Tropical Smoothie Cafe
09.2021 - 11.2021
Roller Operator
Highway Maintenace & Construction
05.2021 - 06.2023
Manager
White Castle
04.2019 - 05.2020
Melvindale High School