Jacob Kaczmarek
Sarasota
Summary
Confident cybersecurity professional with expertise in scripting and incident response. Skilled in identifying attacker TTPs, collaborating with teams, and delivering effective communication to technical and executive audiences. Seeking to leverage skills as an Associate Incident Response Consultant at Mandiant, Google Cloud.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Engineer
AeroCloud
08.2023 - Current
- Prioritized and categorized incidents based on severity and impact, ensuring timely response and resolution.
- Troubleshot and diagnosed technical issues reported by customers or internal teams, including identifying potential security incidents or breaches.
- Conducted forensic analysis of systems, logs, and network traffic to identify indicators of compromise and understand the scope and impact of security incidents.
- Implemented measures to contain and mitigate the impact of security incidents, such as isolating affected systems or networks.
- Discovered and mitigated a Cross-Site Request Forgery (CSRF) vulnerability in our web applications, enhancing the security posture and integrity of the system.
- Conducted regular vulnerability scanning and testing across various systems and applications, identifying and addressing security weaknesses to proactively mitigate potential threats.
- Documented incident details, actions taken, and resolutions for future reference and knowledge sharing.
- Participated in post-incident reviews or retrospectives to evaluate incident response effectiveness, identify lessons learned, and implement improvements to incident response processes and procedures.
IT Consultant
Computer Repair Near Me
09.2021 - Current
- Developed and implemented business continuity plans, including cloud backup solutions, to ensure resilience and data integrity for clients' IT infrastructure.
- Advised small businesses on disaster recovery strategies, recommending solutions to mitigate risks and minimize potential downtime in the event of security incidents or system failures.
- Provided incident response services, promptly addressing security incidents and minimizing their impact on clients' operations through effective containment and remediation measures.
- Utilized Active Directory, LDAP, Group Policy, Microsoft 365, and DNS to provide support and resolve technical issues efficiently, ensuring the security and stability of clients' systems.
- Supported small business clients with comprehensive IT services, including printer setup, network upgrades, and Ethernet cable installation, to optimize their infrastructure and bolster cybersecurity defenses.
- Conducted end-user training sessions on software applications and basic computer functions, empowering clients to effectively utilize technology and enhance their cybersecurity posture.
IT Systems Technician
Sarasota Manatee Airport Authority
08.2022 - 08.2023
- Installed, upgraded, and provided technical support for LAN systems, including client computers, VoIP systems, and wired/wireless networks.
- Successfully served as the primary support for Airport computer systems, ensuring smooth operation of flight information displays and common-use computers and printers.
- Demonstrated expertise in troubleshooting and supporting specialized hardware and software such as COMNET FIDS, GIDS, BIDS, Amadeus EASE, and AeroCloud CUPPS.
- Proven ability to provide user support for Windows OS and desktop applications, offering assistance with Microsoft Office, Windows OS, and Citrix-based solutions.
- Implemented proactive maintenance strategies to keep hardware in optimal condition, including conducting regular inspections and cleaning, ensuring longevity and reliability of equipment.
- Collaborated effectively with vendors, outsourced IT teams, and phone vendors to facilitate repairs, installations, and other IT-related tasks.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT2023
Associate of Applied Science - Cybersecurity
Washtenaw Community College
Ann Arbor, MI2019
Skills
- Cybersecurity
- Scripting
- Vulnerability Testing
- Collaboration
- Information Technology Infrastructure
- Cloud Security
Certification
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- CompTIA Cybersecurity Analyst+ (CySA+)
- CompTIA PenTest+
- CompTIA Project+
- ISC(2) Systems Security Certified Practitioner (SSCP)
- ITIL Certification
Honors & Awards
- Eagle Scout - Boy Scouts of America
- Honor' Society - Western Governors University
- Dean's List - Washtenaw Community College
Additional Experience
Engaged in hands-on cybersecurity training and practical challenges on platforms such as TryHackMe and HackTheBox, deepening expertise in incident response methodologies and enhancing technical proficiency in:
- Network security analysis, including vulnerability assessment, traffic analysis, and intrusion detection, to effectively respond to and mitigate security incidents in diverse network environments.
- Web application security assessments, conducting thorough evaluations of web applications for security vulnerabilities, such as SQL injection and Cross-Site Scripting (XSS), to support incident response efforts and enhance web security posture.
- Penetration testing techniques, employing ethical hacking methodologies to identify and exploit system weaknesses, assess overall security posture, and provide actionable recommendations for improving defenses against cyber threats.
Participated in Capture The Flag (CTF) competitions, including PicoCTF and others, collaborating with teammates to solve complex security challenges and develop critical incident response skills, including:
- Incident triage and prioritization, rapidly assessing and categorizing security incidents based on severity and impact to facilitate timely response and resolution.
- Forensic analysis and evidence collection, leveraging digital forensics techniques to identify indicators of compromise (IOCs), understand attack vectors, and support post-incident investigations.
Timeline
Support Engineer
AeroCloud
08.2023 - Current
IT Systems Technician
Sarasota Manatee Airport Authority
08.2022 - 08.2023
IT Consultant
Computer Repair Near Me
09.2021 - Current
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Associate of Applied Science - Cybersecurity
Washtenaw Community College