Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Kenney

Jacob Kenney

Branch Manager
Morton,IL

Summary

Dynamic and results-driven professional with a proven track record in management, logistics, sales, and interpersonal capacities. Skilled at leading teams to exceed targets and fostering a collaborative work environment. Strong communication skills to effectively engage with clients and colleagues, cultivating lasting relationships. Ability to strategize and execute sales initiatives, driving revenue growth while maintaining high levels of customer satisfaction. Proven leadership capabilities to motivate and inspire teams towards achieving organizational objectives. Thrives in fast-paced environments, adept at problem-solving and decision-making under pressure.

Overview

19
19
years of professional experience

Work History

Branch Manager

ILMO Products Company
01.2019 - Current
  • Led a team of sales associates and staff, providing guidance, motivation, and support to optimize team performance
  • Implemented training programs to enhance product knowledge and sales techniques, fostering a skilled and customer-focused workforce
  • Developed and executed strategic sales plans to drive revenue growth and achieve sales targets
  • Cultivated strong relationships with customers to understand their needs and provide tailored solutions, resulting in increased sales and customer loyalty
  • Implemented operational procedures to streamline workflow and maximize efficiency
  • Managed inventory levels to ensure adequate stock levels while minimizing excess inventory costs
  • Oversaw branch logistics, including receiving, storage, and distribution of welding equipment and supplies
  • Ensured compliance with industry regulations and safety standards, promoting a safe working environment for employees and customers
  • Conducted regular safety inspections and training sessions to mitigate risks and prevent accidents
  • Managed branch budgets and expenses, analyzing financial reports to identify areas for cost optimization and revenue enhancement
  • Implemented cost-control measures to improve profitability while maintaining quality standards

International Traffic Coordinator

Excel Foundry and Machine
01.2014 - 01.2019
  • Supervised all International Shipping - arranging shipments, completing all necessary documentation for customs, and maintaining a comprehensive filing system of 10k+ orders
  • Managed import and export documentation, including bills of lading, commercial invoices, and customs declarations
  • Liaised with freight forwarders, carriers, and customs brokers to track shipments and resolve any issues or delays
  • Conducted compliance checks to ensure adherence to international trade regulations and company policies
  • Negotiated rates and contracts with transportation providers to optimize shipping costs

Front of House Manager

Seasons Gastropub
01.2015 - 01.2018
  • Directed and coordinated front of house operations, ensuring smooth and efficient service for all guests
  • Led and developed front of house staff, providing training and performance evaluations to maintain high service standards
  • Oversaw daily financial transactions, including cash handling, and prepared reports to support financial management

Office Manager

Allied Counseling Resources
01.2006 - 01.2015
  • Oversaw daily administrative operations, including scheduling appointments, managing client records, and handling correspondence
  • Implemented office policies and procedures to ensure compliance with regulatory requirements and enhance operational efficiency
  • Managed office budgets, procurement of supplies, and maintenance of office equipment to support a productive work environment
  • Proficient in QuickBooks and Office Therapy

Education

Bachelor of Arts and Sciences - English

University of Illinois in Springfield
05.2022

Skills

  • Branch operations management
  • Computer literacy
  • Conflict resolution
  • Inventory monitoring and management
  • Client relationship management
  • Verbal/written communication
  • Process improvement
  • Interviewing and hiring
  • Logistics management
  • Supply chain

Timeline

Branch Manager

ILMO Products Company
01.2019 - Current

Front of House Manager

Seasons Gastropub
01.2015 - 01.2018

International Traffic Coordinator

Excel Foundry and Machine
01.2014 - 01.2019

Office Manager

Allied Counseling Resources
01.2006 - 01.2015

Bachelor of Arts and Sciences - English

University of Illinois in Springfield

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Jacob KenneyBranch Manager