Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Key

Genoa,IL

Summary

Dedicated and versatile professional with a proven track record in various industries. Eager to explore new opportunities and broaden skill set. Passionate about taking on challenges and continuously learning to adapt to different environments. Seeking to leverage diverse background and strong work ethic to make a meaningful impact in a dynamic work setting. Open to new experiences and excited to contribute expertise to drive success in a new role.

Overview

15
15
years of professional experience

Work History

Tax Preparer

Butler Accounting and Taxes
09.2021 - Current
  • Leverage strong communication and analytical skills to identify opportunities for tax savings and optimize over 400 client's returns.
  • Manage accounting and bookkeeping for a diverse portfolio of clients across various industries.
  • Proficient in Quickbooks Desktop and Quickbooks Online for accurate and efficient financial recordkeeping.
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.

Apprentice Plumber

Spielman Plumbing
07.2017 - 02.2020
  • Gained hands-on experience in plumbing systems for custom residential, commercial, and industrial projects, adapting solutions to meet client needs on-site.
  • Assisted Journeyman plumbers with service calls including sewer rodding and jetting, eventually performing tasks independently.
  • Proficient in working with a variety of piping materials, including PVC, Cast Iron, No-Hub, CPVC, Copper, and Pex.
  • Collaborated with other trades to resolve spatial conflicts mid-project, ensuring efficient and coordinated pipe installations.

Shift Manager

Lundeen’s Discount Liquors
02.2016 - 07.2017
  • Advised ownership on product selection and inventory expansion, contributing to increased customer satisfaction and sales growth.
  • Entrusted with closing responsibilities, including register reconciliation and secure handling of lottery revenue deposits.
  • Supervised team operations to ensure daily tasks were completed efficiently, shelves were consistently stocked, and a high standard of customer service was maintained.

Front End Associate / Farm Stand Associate

Jewel-Osco
12.2009 - 04.2015
  • Balanced the technical demands of cashiering with attentive customer service, addressing a wise range of customer needs and concerns.
  • Created engaging and efficient produce displays to enhance the in-store shopping experience.
  • Served as a go-to resource for produce knowledge, supporting both customers and team members with product expertise.
  • Skilled in handling challenging customer interactions with patience, professionalism, and a solution-oriented mindset.

Education

High School Diploma -

Sycamore High School
Sycamore, IL
05-2012

Skills

  • Custom Plumbing Systems Specialist
  • Accounting & Bookkeeping
  • Strong collaboration abilities
  • Communication Skills
  • Self-motivated professional
  • Analytical problem solving
  • Strong mathematical proficiency
  • Excellent Time Management
  • Effective organization skills
  • Document editing
  • Proficient in client interactions
  • Data entry proficiency

Timeline

Tax Preparer

Butler Accounting and Taxes
09.2021 - Current

Apprentice Plumber

Spielman Plumbing
07.2017 - 02.2020

Shift Manager

Lundeen’s Discount Liquors
02.2016 - 07.2017

Front End Associate / Farm Stand Associate

Jewel-Osco
12.2009 - 04.2015

High School Diploma -

Sycamore High School