Jacob Kinley
Winnipeg,MB
Summary
Hardworking and passionate employee with strong organizational and managerial skills eager to secure the role of Operations Manager. Ready to help the team achieve company goals. Committed to the company and developing myself alongside the growth within the company. Motivated and willing to do what is necessary to achieve forward moving progress.
Overview
11
11
years of professional experience
Work History
Quality Control & Operations
Shoemaker Drywall Supplies
06.2019 - Current
- Ensured on site quality standards and procedures to minimize errors and maximize customer satisfaction.
- Continuously stayed in contact with customers and ensured product satisfaction
- Coordinated and oversaw monthly audits to evaluate equipment maintenance and safety.
- Improved delivery processes and communication for increased efficiency and effectiveness.
- Provided pre and post delivery observation reports according to the quality control guideline and company expectations.
- Managed and submitted monthly on site Employee Inspections to ensure quality of work and that required procedures were completed.
- Organized and communicated all equipment maintenance work with vendors including PO issuance.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote good relations
- Trained and certified all required employees for the following: Fall Protection, Articulating Crane Operator, Truck Mounted Forklift and Regular Forklift
Warehouse Days Lead
Shoemaker Drywall Supplies
07.2018 - 06.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated forklifts and material moving equipment to receive and transport items from various warehouse locations.
- Checked product shipments and inventory for damage and communicated defects to management
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Oversaw warehouse employees and delegated tasks daily.
- Maintained clean, orderly work environment free of hazards.
- Kept continuous communication with dispatch to ensure truck reloads were completed in a timely manner,
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Managed warehouse operations and verified proper shipment procedures.
Warehouse Days Employee
Shoemaker Drywall Supplies
11.2016 - 07.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Product Build ups mainly focused on Drywall board building
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Boom Truck Operator
Shoemaker Drywall Supplies
03.2013 - 06.2016
- Operated and maintained Boom Truck for material deliveries
- Supervised two swampers and ensured safety procedures and company policies be followed.
- Positioned boom truck and operated lift on uneven and all-terrain conditions.
Swamper
Shoemaker Dryall Supplies
11.2012 - 03.2013
- Traveled on trucks with drivers to assist with loading, unloading and maintenance.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from job site areas.
Education
High School Diploma -
Windsor Park Collegiate
1015 Cottonwood Rd, Winnipeg MB06.2012
Skills
- Product inspection
- Performance monitoring
- Corrective action planning
- Time management
- Auditing techniques
- Continuous improvement
- Attention to detail
- Training and development
- Customer Service
Timeline
Quality Control & Operations
Shoemaker Drywall Supplies
06.2019 - Current
Warehouse Days Lead
Shoemaker Drywall Supplies
07.2018 - 06.2019
Warehouse Days Employee
Shoemaker Drywall Supplies
11.2016 - 07.2018
Boom Truck Operator
Shoemaker Drywall Supplies
03.2013 - 06.2016
Swamper
Shoemaker Dryall Supplies
11.2012 - 03.2013
High School Diploma -
Windsor Park Collegiate
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