Jacob Kinney
Clarence,NY
Summary
Versatile and reliable, demonstrated exceptional hardware diagnostics and multitasking abilities at Lifetime Services. Streamlined processes and enhanced safety, leading to increased efficiency and customer satisfaction. Trained junior technicians, highlighting a commitment to growth and excellence in technology and team leadership.
Overview
7
7
years of professional experience
Work History
Laptop Repair Technician
Lifetime Services
01.2018 - Current
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Developed custom repair solutions for unique or challenging cases, showcasing adaptability and problem-solving abilities.
- Provided training sessions for junior technicians to enhance their skills in laptop diagnostics and repairs.
- Implemented best practices for safe handling of sensitive electronic components, preventing further damage to customer devices.
Warehouse Stocker
Premier Wines & Spirits
12.2020 - 07.2022
- Compared received packages against shipping documents.
- Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
- Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.
- Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
Education
High School Diploma -
Clarence High School
Clarence, NY06-2017
Skills
- Hardware diagnostics
- System observation
- Faulty hardware replacement
- Multitasking
- Reliability
- Safety practices
- Diagnostics expertise
Timeline
Warehouse Stocker
Premier Wines & Spirits
12.2020 - 07.2022
Laptop Repair Technician
Lifetime Services
01.2018 - Current
High School Diploma -
Clarence High School
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